Solved: Aura?

Betablue · ‎20-10-2019

Hi good friends, how are you all? I must have missed a comms from O2. I notice I'm now being notified about bills by "Aura"? I'm guessing this is just some business rethink and not significant change to my relationship with O2? Thanks for any info,

MI5 · ‎20-10-2019

@Betablue

Aura is the new virtual assistant which is incorporated into the latest MyO2 app.

No contractual changes at all..

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-10-2019

@Betablue

Aura is the new virtual assistant which is incorporated into the latest MyO2 app.

No contractual changes at all..

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎20-10-2019

Hi @Betablue

O2 information here https://community.o2.co.uk/t5/Welcome-News/Say-hello-to-Aura-your-virtual-assistant-from-O2/m-p/1250...

Veritas Numquam Perit

Betablue · ‎20-10-2019

Thanks @MI5 and @Cleoriff

MI5 · ‎20-10-2019

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Aura?

Help, have I been hacked? O2 taking ages to answer...

O2 Switch Up

Unable to add 2nd child’s number to myo2

Why am I still paying for my old phone when I have...

Bad service