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Aura?

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Betablue
Level 4: Observant
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on ‎20-10-2019 11:46

on ‎20-10-2019 11:46

Hi good friends, how are you all? I must have missed a comms from O2. I notice I'm now being notified about bills by "Aura"? I'm guessing this is just some business rethink and not significant change to my relationship with O2? Thanks for any info,
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MI5
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on ‎20-10-2019 12:05

on ‎20-10-2019 12:05

@Betablue 

Aura is the new virtual assistant which is incorporated into the latest MyO2 app.

No contractual changes at all..

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎20-10-2019 12:05

on ‎20-10-2019 12:05

@Betablue 

Aura is the new virtual assistant which is incorporated into the latest MyO2 app.

No contractual changes at all..

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
Level 94: Supreme
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on ‎20-10-2019 12:31

on ‎20-10-2019 12:31

Hi @Betablue 

O2 information here https://community.o2.co.uk/t5/Welcome-News/Say-hello-to-Aura-your-virtual-assistant-from-O2/m-p/1250... 

Veritas Numquam Perit

Girl in a jacket
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Betablue
Level 4: Observant
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on ‎20-10-2019 13:09

on ‎20-10-2019 13:09

Thanks @MI5 and @Cleoriff
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MI5
Level 94: Supreme
In response to Betablue
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on ‎20-10-2019 13:13

on ‎20-10-2019 13:13

You're welcome slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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