Anyone know what this text from O2 means?

[AliMc]

I've had this text today & don't know what it means & I can't find any information about it in my O2 account. Can anyone shed any light please?

"Just letting you know your NC09****** expires on 02/07/2025"

(number partially hidden by me for security)

[MI5]

@AliMc 

Beware of scams and texts or emails asking you to click on links.

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

[AliMc]

Thanks for replying - it's not a scam as I had an email from O2 saying the same thing (no links other than to the help page). It's something to do with a voucher but I've no idea what the voucher is. I'll contact them.

[Cleoriff]

@Dave-O2 

Another one here.

[Dave-O2]

@AliMc Please drop me a PM with your mobile number and i can confirm what the code is linked to 😊

[MI5 · Accepted solution]

We’re told These codes are linked to an offer of Get £100 off your selected Samsung Galaxy S24.

 To redeem the customer can use the code when signed into My O2 or in a store.  The customer needs to make sure they have at least £100 to pay on the phone in the basket to remove it using the promo code.

[AliMc]

Hi Dave - I've pm'd you. Thanks 🙂

[Enlli]

@AliMc  

Dave Came back with this

These codes are linked to an offer of Get £100 off your selected Samsung Galaxy S24.

To redeem the customer can use the code when signed into My O2 or in a store.  The customer needs to make sure they have at least £100 to pay on the phone in the basket to remove it using the promo code

[AliMc]

Ah ok thank you 😊

[AliMc]

Thank you 😊