no service

[Anonymous]

I lost service about 4pm and after switching off 3 or four times I checked the 02 website to see if any notices about faults. When I didnt see anything obviously there, I contacted my sister who lives just a mile away and her o2 service is working. I therfore put it down to a faulty phone. It was only on delving deeper into the o2 site that I found these discussions and find that many other people are having the same problem all round the country. Why oh why have o2 not put something prominent on their website to save all the wasted time and give us some idea how long the problem is going to last??????? EJ Accrington Lancs

[Anonymous]

Some sort of compensation is absolutely necessary. After all, we're currently paying for a service we can't use. If my company was to mess up on a massive scale like this, we'd expect to compensate our clients. If O2 don't compensate, it will be a PR disaster, plus people will walk, and rightly so.

[Anonymous]

I tried chatting using the website to support - busy.... it said. and tried to email and I kept getting a screen saying "The knowledge server is temporarily busy. Please try again later." Perhaps they have been hacked by Anonymous!

[Anonymous]

My wifes job NEEDS a phone. People are tearing their hair out! And she,s lost abusiness!

[Anonymous]

When my service was down twice in the past month - due to unplanned maintenance in the area. I was still able to call O2 from my phone (even when "no network" was displayed) The customer service representative stated that even when the line is disrupted they are still reachable. This is not the case just now. Must be serious problems to have this many people down!

[Anonymous]

just saw this, it would actually be nice if someone from O2 would come out and just tell us , the PAYING PUBLIC, Wwhat the hell has gone wrong.... but here's a link i saw regarding the no network coverage that we are all having


http://www.telegraph.co.uk/technology/mobile-phones/9393228/O2-customers-suffer-nationwide-network-f...

[Anonymous]

totally agree myself and others have had same probs all day

[Anonymous]

Thank God for the Telegraph!!! I hope everyone else will see this link!!!!

[Anonymous]

im from Liverpool. and i have the same. 20.46 and still dont have signal wtf????

[Anonymous]

Well, seen the telegraph report. We are just going to hope when we wake up in the morning its on. Then they are going to get a peice of my tongue!!

[Anonymous]

It does tell us , it's probably worthwhile keeping a landline and having a Skype account on your pc . If you are a family with just mobiles , make sure they are on different networks....how did we survive without mobiles back in the old days !!!!!!