29-07-2020 14:27 - edited 29-07-2020 14:35
29-07-2020 14:27 - edited 29-07-2020 14:35
Being disabled and difficulty typing. why is o2 refusing to give reasonable adjustments and not taking my complaints
on 29-07-2020 15:35
on 29-07-2020 15:35
cheers. i should not need to register to be able to complain. o2 cs should make reasonable adjustment. i have a right to privacy
all numbers on that link do not work.
on 29-07-2020 17:22
on 29-07-2020 17:22
@oIIdiscriminate All the numbers given to you in the link work. O2 just aren't interested in answering calls at the moment unless you're buying something. If you use the Lost/Stolen or Fraud option when you call you can get through. Alternatively you can call 202 and use the advice given previously regarding that method.
You can also lodge a complaint here: https://www.o2.co.uk/how-to-complain
on 29-07-2020 17:27
on 29-07-2020 17:27
strange, i call number it say number not working, phone this numbr. so numbers not working, would love to dial 202 but sim is not working
thanks for link but as said, need reasonable adjusment to make complaint.
on 29-07-2020 17:38
on 29-07-2020 17:38
@oIIdiscriminate If your sim isn't working you can download Skype and call any of the numbers for free using that.
https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823
You don't need a phone to lodge a complaint using this link: https://www.o2.co.uk/how-to-complain
on 29-07-2020 17:39
on 29-07-2020 17:39
Check your private messages @oIIdiscriminate
There is a link with the figure 1 at the top of these posts
@O2Richardhas messaged you
on 30-07-2020 09:31
on 30-07-2020 09:31
i have been . 02richard failed to help
I have contacted the equal advisory support service, they have sent 02 a letter informing them of their legal responsabilities
on 30-07-2020 09:38
on 30-07-2020 09:38
on 30-07-2020 12:59
on 30-07-2020 12:59
you have no idea my issues and i am not here to discuss them, they are private.
on 30-07-2020 13:05
on 30-07-2020 13:05