failure to take complaint

[oIIdiscriminate]

Being disabled and difficulty typing. why is o2 refusing to give reasonable adjustments and not taking my complaints

[oIIdiscriminate]

cheers. i should not need to register to be able to complain. o2 cs should make reasonable adjustment. i have a right to privacy

all numbers on that link do not work.

[Bambino]

@oIIdiscriminate All the numbers given to you in the link work. O2 just aren't interested in answering calls at the moment unless you're buying something. If you use the Lost/Stolen or Fraud option when you call you can get through. Alternatively you can call 202 and use the advice given previously regarding that method.

You can also lodge a complaint here: https://www.o2.co.uk/how-to-complain

[oIIdiscriminate]

strange, i call number it say number not working, phone this numbr. so numbers not working, would love to dial 202 but sim is not working

thanks for link but as said, need reasonable adjusment to make complaint.

[Bambino]

@oIIdiscriminate If your sim isn't working you can download Skype and call any of the numbers for free using that.

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

You don't need a phone to lodge a complaint using this link: https://www.o2.co.uk/how-to-complain

[jonsie]

Check your private messages @oIIdiscriminate 

There is a link with the figure 1 at the top of these posts

@O2Richardhas messaged you

[oIIdiscriminate]

i have been . 02richard failed to help

I have contacted the equal advisory support service, they have sent 02 a letter informing them of their legal responsabilities

[MI5]

I'm sure O2 are fully aware of their legal responsibilities without the need for a letter telling them.
As your disabilities appear to be quite severe, I'm surprised you don't have a carer to help you in such matters?

[oIIdiscriminate]

you have no idea my issues and i am not here to discuss them, they are private.

[MI5]

I didn't ask what they were and I don't wish to know.
It was a statement, not a question.