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failure to take complaint

oIIdiscriminate
Level 1: Joiner
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Being disabled and difficulty typing. why is o2 refusing to give reasonable adjustments and not taking my complaints

Message 1 of 19
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MI5
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@oIIdiscriminate 

No idea what you are referring to but contact details are here http://www.o2.co.uk/contactus and here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 19
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oIIdiscriminate
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i have contacts, i am looking for answers

Message 3 of 19
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MI5
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@oIIdiscriminate 

You still need to call O2 I'm afraid.

This isn't O2 you are talking to.

@O2Richard may be around this afternoon though?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 19
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O2Richard
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@MI5 Thanks I will have a look into this.

Hi @oIIdiscriminate i will private message you and look into this for you

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Message 5 of 19
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oIIdiscriminate
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i have over 10 times. thanks anyway.

Message 6 of 19
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Bambino
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@olldiscriminate This may help as well.
https://community.o2.co.uk/t5/Access-For-All/Access-For-You-Registration/td-p/1208916

I DO NOT WORK FOR O2



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Message 7 of 19
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oIIdiscriminate
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Please be advised that due to my disability i find typing extremly difficult, i would not be able to type long answers.

Message 8 of 19
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oIIdiscriminate
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will call them

Message 9 of 19
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Bambino
Level 77: Grand Master
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@oIIdiscriminate You may be able to get registered to the Access For You service if you call customer service using the advice below from an O2 Guru on how to get through.
Call 202 from your mobile.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

I DO NOT WORK FOR O2



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Message 10 of 19
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