O2 delivery

LW · ‎31-08-2018

Ordered a phone for delivery due to be delivered today.

Received a text message saying I had rearranged delivery for Monday (news to me - as no one will be in Monday so not sure why I would rearrange for a day no one is in). Went online to get numbers for delivery team - difficult to find - online chat with an O2 Guru to get the number. Rang the number provided 3 options available all of which were not applicable - one for calling card, one to arrange collection and a 3rd to track delivery.

MI5 · ‎31-08-2018

Call customer services on 0344 8090202 to find out what's going on.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎03-09-2018

Hi @LW, and welcome to the forum!

Did you find out more about your delivery since you last posted? If you ordered a device, which one did you go for?

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