cancel
Showing results for 
Search instead for 
Did you mean: 

O2 Data Sims can now be used in the EU Zone Only??

madasaf1sh
Level 77: Grand Master
  • 11576 Posts
  • 63 Topics
  • 3163 Solutions
Registered:

Looks like you can use o2 data sims in the EU Zone, as we have been looking at something for work, and noticed this on the plan details and terms under the devices (this is on consumer sims).. 

 

So o2 are openly advertising it now via the website and there they have removed all mention from the Help Pages of not been able to use Mobile Data in the EU... 

 

madasaf1sh_0-1721052312427.png

 

 

@Kei-M_O2 can you get confirmation of this as well please 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 1 of 4
513 Views
3 REPLIES 3

Kei-M_O2
Community Manager
Community Manager
  • 93 Posts
  • 5 Topics
  • 0 Solutions
Registered:

I've asked the question, I'll let you know when they come back to me 🙂.

 

Thanks,

Message 2 of 4
462 Views

NetworkNorm
Level 3: Thinker
  • 65 Posts
  • 19 Topics
  • 0 Solutions
Registered:

Hi - Was there any update to this? I took my iPad to France recently and couldn't connect to any network whilst I was there, despite roaming etc being turned on.

I had an online chat through the app when I got home with one of the O2 team who was adamant that data only tariffs were still for use in the UK only and the O2 T'c and C's page also says the same?

 

This is the extract from the Terms and Conditions:

Your inclusive allowances cover mainland calls, texts and data in our Europe Zone, except if you’re on a data-only (Mobile Broadband) tariff, data can only be used in the UK.  (Source: https://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-mobile-agreement

 

Message 3 of 4
82 Views

Oxonian
Level 33: Firestarter
  • 9269 Posts
  • 218 Topics
  • 26 Solutions
Registered:

@NetworkNorm 

I'll tag @Kei-M_O2 to establish if he has an update. 👍

Message 4 of 4
49 Views