Charged for unanswered calls whilst abroad

Lindahinnigan · ‎02-10-2024

I have been charged for 4 unanswered calls whilst abroad. Surely this can't be right. It has never happend before

MI5 · ‎02-10-2024

You will be charged if your voicemail answers the call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎02-10-2024

@Lindahinnigan

If outside the EU, then that is correct, and has been the case for at least the last 20 years, as you pay for the leg back to voicemail, answer it or not...

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎02-10-2024

Charges by country here @Lindahinnigan

https://www.o2.co.uk/international/using-your-phone-abroad

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.