16-05-2018 11:57 - edited 18-01-2021 15:42
16-05-2018 11:57 - edited 18-01-2021 15:42
Hey everyone,
Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take the time to share positive feedback on their interaction.
We thought it would be great to keep all this positive feedback in one place! For regular members please continue to tag the Community team in any positive feedback posts so we can pass on the feedback and also highlight the feedback to this thread!
We're keeping this thread read only for now so if you wish to leave feedback about customer services please start a new thread here.
We look forward to hearing your stories!
@Martin-O2, @LukasB and @TheresaV
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23-11-2018 11:09 - edited 20-08-2019 10:28
23-11-2018 11:09 - edited 20-08-2019 10:28
Good job to Elizabeth at O2 Customer services! Thanks for feeding back @Cleoriff.
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10-12-2018 08:41 - edited 19-08-2019 15:27
10-12-2018 08:41 - edited 19-08-2019 15:27
A big thanks to Katie and her team in the Slough store from @Juno - cheers for sharing this with us
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24-12-2018 15:36 - edited 20-08-2019 10:29
24-12-2018 15:36 - edited 20-08-2019 10:29
Fantastic work Lara from the 02 shop at the Highcross Leicester O2 Store! Thanks for sharing @Debby!
→ COVID-19 support - Help and support from O2 during the lockdown
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If you'd like to take part, why not register?
15-01-2019 11:06 - edited 15-01-2019 11:16
15-01-2019 11:06 - edited 15-01-2019 11:16
Some great feedback for O2 Insurance! Thanks for taking the time to share your experiance @Butterflyxx!
→ COVID-19 support - Help and support from O2 during the lockdown
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15-01-2019 11:18 - edited 20-08-2019 10:32
15-01-2019 11:18 - edited 20-08-2019 10:32
Awesome work Taz in the Bullring store! Cheers for the comments @MiniQuinny!
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
15-01-2019 11:21 - edited 20-08-2019 10:33
15-01-2019 11:21 - edited 20-08-2019 10:33
Great job and a big thanks to Abby from an unnamed O2 store! Thanks for shaing your experiance @dave55
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
28-01-2019 10:33 - edited 19-08-2019 15:29
28-01-2019 10:33 - edited 19-08-2019 15:29
Shoutout to Yersin at the O2 shop in Wallsend Forum for your great work yesterday - thanks @HevR for sharing this with us
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
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If you'd like to take part, why not register?
28-01-2019 10:51 - edited 20-08-2019 10:32
28-01-2019 10:51 - edited 20-08-2019 10:32
28-02-2019 12:00 - edited 19-08-2019 15:30
28-02-2019 12:00 - edited 19-08-2019 15:30
A big shoutout to Selina and Sarah from the Business CS team, and thanks for sharing your experience with us @Glory1
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
05-03-2019 09:46 - edited 19-08-2019 15:31
05-03-2019 09:46 - edited 19-08-2019 15:31
Brilliant work Raymond from the Customer Service team - thanks @Smiffy for sharing!
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?