Nintendo Switch 2

[Benlfc]

Anyone ordered a Switch 2 (just console or the game bundle) from O2 on monthly payments? Just interested to know what your order tracking in your MyO2 has to say?

[Wilodonny]

as per the pic above mine was the mario kart bundle but was sealed on both sides

[Biz88]

@Wilodonny My theory was completely wrong then 😂 thanks for clearing up. Sorry last time I logged in your image didn’t load up for some reason. 

[HefPeach]

@Beep11 Have you heard anything back yet from O2 I also ordered mine on the 7th and it still says processing and more than 4 weeks

[Dandan77]

@HefPeach I ordered on the same day as well, and I've heard nothing. 

[Beep11]

I haven’t heard anything yet. I called them yesterday and they had mentioned something about a glitch? They told me to wait 5-7 days before I get tracking info and submitted a ticket to their IT team. But yeah, still nothing:(

[Ray-L]

@Beep11 @Hmm I ordered mine same day as you. I feel like we all might get different answers from O2. I was told “your order is placed you just have to wait for a notification” no mention of a glitch hmm

[Jamb0]

I also ordered on the 7th and when I contacted O2  they said the order is stuck “processing” because they have no stock and don’t know when they will have it and offered me the opportunity to cancel my order. 

[HefPeach]

When I contacted O2 a few days ago they said there’s no glitch either and it’ll take about a week to get more stock and ship it out so it seems like they’re telling all of us something different 

[Cleoriff]

@HefPeach @Ray-L @Beep11 @Jamb0 

Typical of O2 I'm afraid. If they don't know what's happening, they make it up.

The best people to contact are the social media team. They are based in the UK. Send a PM to any of these

O2 on Facebook (  https://o2uk.co/O2CFB) , Twitter (X)(  https://o2uk.co/O2CTW) or Instagram (  https://o2uk.co/O2CIG) 

Guide: How to find help & contact O2 

Or contact Sales on 0800 081 0255

[Jamb0]

I’ve already been in touch with the social media team. They are even giving me inconsistent information in the same conversation. They told me they’ll deliver it as soon as stock is available, and then 2 messages later they can’t guarantee they’ll send it out as soon as it is available lol. Think it’ll be the 4 weeks but that’s what I signed up for. They should have just stuck to that and told me that, when it’s clear they’re lying that’s when it becomes frustrating.