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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Has Reception Gotten Really Bad?

The data download speeds has been terrible of late. Is it me or has everyone seen this too?I've not move to a new area for work but the reception has been so bad. I can' do whatsapp calls without it constantly dropping and reconnecting and loading ba...

db270488 by Level 1: Joiner
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Time sync is 5 seconds slow, causing 2FA errors

Is there an issue with the O2 time servers? Keeping the automatic sync enabled on my phone the time is alwyas around 5 seconds slow.Disabling/re-enabling automatic time doesnt fix it.Restarting phone doesnt fix it.Changing time zone back and forth do...

rleyshon by Level 1: Joiner
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  • 3 replies
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0344 809 0202

I called 0344 809 0202 as published on O2 website to report spam.The call identity on my phone was Boyarsky Murphy Architects??The person who answered claim to be from O2 and sent me a passcode and asked me to read it back.I refused as O2 website sta...

WiFi and 4G Calling

Is WiFi Calling now enabled on the O2 side by default? As 360 migration is complete, I remember reading somewhere that these services are now enabled on all Contract accounts, but can't find where I read that This https://www.o2.co.uk/help/network-co...

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pgn by Level 77: Grand Master
  • 1271 Views
  • 5 replies
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Huddersfield Mast Removed

Does anyone know when the new mast is going up, no signal now for 2 months, its ridiculous, going to delete direct debit now, refuse to pay airtime !!!

SailorJu by Level 1: Joiner
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Feedback Button

Feedback button does not work. Unable to buy priority tickets as link is said to be not valid. Usual O2 rubbish as is the signal and data

KSF by Level 1: Joiner
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  • 1 replies
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O2 Mobile Billing Apple One

Hi, I have successfully paid my Apple One subscription for over three years and since changing device in September O2 have declined to accept the charge. i have raised ths with O2 on four separate occasions and they refuse to acknowledge that there i...

pay as you go service ending?

I have just read an article in the Evening Press that said O2 is stopping the pay as you go service in January 2025. Is this correct?

darren12 by Level 1: Joiner
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  • 1 replies
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