Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 35090 Views
  • 170 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 31849 Views
  • 45 replies
  • 6 kudos

Forum Permalink Feature - revisited

Without wishing to resuscitate a "Permalink" thread from 2014: - Does anyone know how to "permalink" to a response to a Forum Guide? All I see is:as compared to what is available on every post on any regular (not Guides!) board on the forum:I'd love ...

1000018208.png 1000018213.png
pgn by Level 76: Forum Legend
  • 547 Views
  • 3 replies
  • 0 kudos

Unable to pay bill

I left O2 because I have no signal where I live so was paying for nothing but am unable to pay the final bill. I tried to leave by calling (got cut off every time I said I wanted to leave - yeah really?) so was unable to do that, nor could I do it in...

J-F by Level 1: Joiner
  • 529 Views
  • 5 replies
  • 0 kudos

O2 ruined my credit score due to their mistake and I physically can’t get through to the legacy team

Joined and left within a week due to no signal under the 14 day exit clause.Sim only contract. Fast forward 5 months and without any emails, phone calls or letters, my credit score dropped by 300 points. Turns out 02 had incorrectly added a £260 char...

GaryP74 by Level 1: Joiner
  • 857 Views
  • 5 replies
  • 0 kudos

Scam calls?

I keep getting phone call from 02039786127 claiming to be o2. Is this a scam?

dejavu by Level 1: Joiner
  • 308 Views
  • 1 replies
  • 0 kudos

Maskedselectedidentifier

Hi trying to login to my account but message we've sent code to $maskedselectedidentifier. Also tried logging in on another Google search but message connection is not secure. Non stop issues with my O2 account. Have checked this message online.... m...

Anonymous by Not applicable
  • 322 Views
  • 3 replies
  • 0 kudos

I've just spoken with an o2 person

I've just spoken with an o2 person who was very helpful and I'm not blaming them (far from it). It appears that after o2 "upgraded" their systems recently if you want to see the VAT element on your bill then this can only be done by reverting to pape...

Marmaduk3H by Level 2: Apprentice
  • 315 Views
  • 2 replies
  • 0 kudos