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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Hello 👋

Been using the same network for years now albeit was originally virgin but changed to 02.I don't like change however I must say I find 02 alot better for reception.Sorry I'm babbleing on the whole reason for this was just to introduce myself and mayb...

Apple Watch 08 error code resolved

After spending nearly four weeks resolving the Apple cellular watch connection 08 failure -here is the resolution. Had two lines on my billing account and tried to connect the watch to one of the numbers (my child’s number not mine). After numerous c...

Emergency Calls Only - No Service on eSIM

Hi, Some time between late last night and around the early hours of this morning, (about 5am), I lost service. My phone displays "Emergency calls only" which is normally the message you get when your SIM card is deactivated (usually during a SIM swap...

jren207 by Level 1: Joiner
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02 Spend Cap Sms/emails - sent in error due to tech glitch

hi guys. yesterday I received one SMS message and email saying I had changed my spend cap and the changes would take effect within 24 hours . half hour later I got another message via sms and email saying I had spent 100% of my spend cap. I had not a...

Filomena by Level 2: Apprentice
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  • 2 replies
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Data Breach

02 has definitely had a data breach. Scam caller knew my email address, phone model, exact monthly payments. Next day another scam caller saying my SIM card was going to stop working. Phoned customer service, someone had phoned and asked for details ...

Account issue (was a previous O2 customer and now want to come back)

Hi everyone - my sister is currently experiencing the below; because of the issues mentioned, she's unsure if it will create further problems by creating her own account to post this.I hope this is the correct Forum Board to raise this. Her query is ...

Mang0 by Level 1: Joiner
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eSIM not working

I am an eSIM user. Since around 6:00 AM today, I have had no signal at all. Even now, I still can't get any signal. I have already restarted my phone multiple times, but it hasn’t helped

Sam220882 by Level 1: Joiner
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  • 3 replies
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