Forum development & bugs updates

[EmilieT]

Hi everyone, 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward

If you spot any further issue too, please let us know in the comments!

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Current issues being looked into

-These have been reported to the platform provider and are being investigated-

• Kudos and posting box window not working correctly in the blog section
• New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
• Read comments stuck in Unread Posts even after being read

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

• Various differences between Mobile view and Full view (list here)
• Size of the homepage header
• Image in the hompage header
• Lack of board structure on the homepage

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Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback 

[EmilieT]

@Cleoriff @gmarkj 

I understand it's frustrating, we're letting the platform provider know but your patience is much appreciated while it's being investigated

Regarding the unread posts, could you give me examples of posts/topics that were "stuck" in your unread posts this morning please? I've been asked for some examples so if you have some to share that'd be great!

[gmarkj]

I haven't had any unread posts this morning @EmilieT. When it does happen I will send you a PM with screen shots.

[EmilieT]

Thanks @gmarkj! Anyone else is welcome to do the same, the more detailed info and tangible examples we can provide of this, the higher the chances we'll get down to the bottom of it 

[Cleoriff]

Hi @EmilieT 

For me it was MY last post on this thread at 9.16am  https://community.o2.co.uk/t5/Pay-Monthly/Moving-abroad-for-a-while-want-to-convert-contract-to-payg...

I had to read all others and then mark that one as read.

[EmilieT]

Thanks @Cleoriff, passing it on now

[Cleoriff]

@EmilieT  Please note I have edited my link!! I posted the wrong one. Apologies.

It should be this one https://community.o2.co.uk/t5/Pay-Monthly/Moving-abroad-for-a-while-want-to-convert-contract-to-payg...

[EmilieT]

Oh I didn't see that, thanks @Cleoriff I've update the info I passed on as well now 

[Cleoriff]

@EmilieT 

So...the forum is on a slow, slow, quick, quick, slow type of thing this morning. Very intermittent, Very annoying!!

[pgn]

It's "The Community Twostep", @Cleoriff 🤣

(one step forward, two steps back...)

[Cleoriff]

I was thinking more like this @pgn