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Forum development & bugs updates

EmilieT
Former Staff
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Hi everyone, 

 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward slight_smile

 

If you spot any further issue too, please let us know in the comments!

 


 

Current issues being looked into

-These have been reported to the platform provider and are being investigated-

 

  • Kudos and posting box window not working correctly in the blog section
  • New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
  • Read comments stuck in Unread Posts even after being read

 

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

 

  • Various differences between Mobile view and Full view (list here)
  • Size of the homepage header
  • Image in the hompage header
  • Lack of board structure on the homepage

 


 

Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback nerd

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EmilieT
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Good to know it's been like that for a few weeks @Mi-Amigo, it'll help understand better where it came from thumbsup

 

I'll udpate you guys when I know more!

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EmilieT
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@pgn @Mi-Amigo 

The dates should look much better now if you look at the Latest Topics on a member profile page slight_smile 

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pgn
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Superb, @EmilieT -- looks grand now, thank you.
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Cleoriff
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@EmilieT 

The forum was on a go slow again tonight. About 22.00 for me. (others were complaining as well)

I got this when I tried to post...

Processing.PNG

Veritas Numquam Perit

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pgn
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And here's the second one that got me, with the "real-world time" showing at the top. 

 

Was scanning my PMs at the time it all ground to a halt. Another website I was on was fine throughout. 

 

Screenshot_20190724-223753.jpg

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Cleoriff
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I've just edited my post @pgn . I originally posted last night, when I meant tonight!

Veritas Numquam Perit

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Mi-Amigo
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@EmilieT wrote:

@pgn @Mi-Amigo 

The dates should look much better now if you look at the Latest Topics on a member profile page slight_smile 


Thanks @EmilieT 

Looks like it`s been fixed now thumbsup

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

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EmilieT
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@pgn @Mi-Amigo

Good to hear it looks all fixed on your end as well! 

 

@Cleoriff @pgn 

We'll reopen the case around intermittent slowness, and let you know once we have more info - thanks for the details on the timings and screenshots slight_smile

 

Just a heads up as well, we've just heard that the platform provider will be doing some maintenance workfrom 12pm until 4pm today, which might affect notification emails and the notifications feed. This means you might not receive a couple of notification emails, or receive them slightly delayed, during that time!

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Cleoriff
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@EmilieT 

I am experiencing intermittent slowness gain this morning. Not had the processing bar but very slow to post. Also had the unread post issue as well. A bit of a grim forum day if honest.

Veritas Numquam Perit

Girl in a jacket
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gmarkj
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^^ me too!
I don't normally see it as I'm not about much in the evenings, but today it is taking longer to open links.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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