cancel
Showing results for 
Search instead for 
Did you mean: 

Forum development & bugs updates

EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Hi everyone, 

 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward slight_smile

 

If you spot any further issue too, please let us know in the comments!

 


 

Current issues being looked into

-These have been reported to the platform provider and are being investigated-

 

  • Kudos and posting box window not working correctly in the blog section
  • New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
  • Read comments stuck in Unread Posts even after being read

 

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

 

  • Various differences between Mobile view and Full view (list here)
  • Size of the homepage header
  • Image in the hompage header
  • Lack of board structure on the homepage

 


 

Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback nerd

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 1 of 1,221
109,268 Views
1,220 REPLIES 1,220

EmilieT
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Good to know it's been like that for a few weeks @Mi-Amigo, it'll help understand better where it came from thumbsup

 

I'll udpate you guys when I know more!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 21 of 1,221
7,295 Views

EmilieT
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

@pgn @Mi-Amigo 

The dates should look much better now if you look at the Latest Topics on a member profile page slight_smile 

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 22 of 1,221
7,279 Views

pgn
Level 77: Grand Master
  • 39882 Posts
  • 245 Topics
  • 1797 Solutions
Registered:
Superb, @EmilieT -- looks grand now, thank you.
Message 23 of 1,221
7,262 Views

Cleoriff
Level 94: Supreme
  • 127691 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@EmilieT 

The forum was on a go slow again tonight. About 22.00 for me. (others were complaining as well)

I got this when I tried to post...

Processing.PNG

Veritas Numquam Perit

Girl in a jacket
Message 24 of 1,221
7,264 Views

pgn
Level 77: Grand Master
  • 39882 Posts
  • 245 Topics
  • 1797 Solutions
Registered:

And here's the second one that got me, with the "real-world time" showing at the top. 

 

Was scanning my PMs at the time it all ground to a halt. Another website I was on was fine throughout. 

 

Screenshot_20190724-223753.jpg

Message 25 of 1,221
7,262 Views

Cleoriff
Level 94: Supreme
  • 127691 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

I've just edited my post @pgn . I originally posted last night, when I meant tonight!

Veritas Numquam Perit

Girl in a jacket
Message 26 of 1,221
7,255 Views

Mi-Amigo
Level 47: Going Places
  • 25839 Posts
  • 884 Topics
  • 0 Solutions
Registered:

@EmilieT wrote:

@pgn @Mi-Amigo 

The dates should look much better now if you look at the Latest Topics on a member profile page slight_smile 


Thanks @EmilieT 

Looks like it`s been fixed now thumbsup

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

Message 27 of 1,221
7,243 Views

EmilieT
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

@pgn @Mi-Amigo

Good to hear it looks all fixed on your end as well! 

 

@Cleoriff @pgn 

We'll reopen the case around intermittent slowness, and let you know once we have more info - thanks for the details on the timings and screenshots slight_smile

 

Just a heads up as well, we've just heard that the platform provider will be doing some maintenance workfrom 12pm until 4pm today, which might affect notification emails and the notifications feed. This means you might not receive a couple of notification emails, or receive them slightly delayed, during that time!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 28 of 1,221
7,235 Views

Cleoriff
Level 94: Supreme
  • 127691 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@EmilieT 

I am experiencing intermittent slowness gain this morning. Not had the processing bar but very slow to post. Also had the unread post issue as well. A bit of a grim forum day if honest.

Veritas Numquam Perit

Girl in a jacket
Message 29 of 1,221
7,230 Views

gmarkj
Level 66: Unequalled
  • 12880 Posts
  • 95 Topics
  • 1172 Solutions
Registered:
^^ me too!
I don't normally see it as I'm not about much in the evenings, but today it is taking longer to open links.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 30 of 1,221
7,229 Views