Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I recently discovered that a O2 account I never made has existed and I have paid the bill of for two years… raised a fraud ticket was closed instantly tried to call the customer service team I may as well have asked my dog for information won’t give ...
Ive lost all access to mobile data, now only able to make calls and access the net when on Wifi (and WhatsApp).I cant even call O2 business customer service, and when I did, using my partners phone, was told by voice message that the office was close...
My wife and I have just returned from a 3 week trip to Australia. On arrival in Australia my phone connected to a network and worked perfectly. After the 1st night I turned my phone off so as to prevent customers phoning whilst I was sleeping (due to...
After the initial 4 week wait for the orange 17 pro max I finally received my tracking last Monday, expected delivery the next day. I took the day off work to be there to sign for the parcel, after checking in the AM the tracking hadn't updated with ...
I have been hacked yesterday Friday. The scammers pretended to offer a merging of my O2 and my Virgin Media accounts at a slightly lower price on a renewed contract.)2 does not offer any 24/7 support if this happens. I am extremely wary of scammers t...
I went into an o2 store to switch up and pre ordered the iphone 17. They checked my phone and said my phone was fine to switch up. I get my new phone 3 days later and waited for the box to send my old handset back which took another week. I then rece...
Hello Everyone As I am sitting here writing this message, I am absolutely fizzing. I switched up my mobile on 22 August 25, and I sent my phone back to them through the Post Office (Royal Mail). They took about 3 weeks+ to send the packaging to me to...
For the geeks amongst us, looks like VMo2 have bought a wedge of spectrum for 5G, I do hope it makes a difference as in the big cities OFCOM have sold it for https://news.virginmediao2.co.uk/virgin-media-o2-invests-in-new-5g-high-speed-airwaves-to-bo...
Is there no way to speak to a human with O2 any more??? I'm just wasting hours going round in circles on the website and can't find anything.
This should complicate things knowing how Volt is sold online https://news.virginmediao2.co.uk/virgin-media-o2-refreshes-volt-bundles-to-offer-more-freedom-and-flexibility/
