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Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 3908 Views
  • 35 replies
  • 6 kudos

O2 roaming - speed test results

Thought I might start a thread where people can post their speed test results when roaming, given last summer's debacle. It's been great for me so far.Was at Prague airport on 22 June 2018 and got 82Mbps up / 25 down on O2 CZ.Now in the city centre o...

Gijón, 30 June 2018
GJD by Level 6: Acolyte
  • 13047 Views
  • 64 replies
  • 1 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 13404 Views
  • 89 replies
  • 0 kudos

Changing from iphone 7 to either iphone 11 or 12!

I'm looking to upgrade my phone to either a 11 or 12, but I'm not sure which to go for. My iPhone 7 is great but I want something a little better. I'm only looking for the camera to be better to be honest and also everything to be a little quicker. I...

ATomk by Level 1: Joiner
  • 98 Views
  • 2 replies
  • 0 kudos

Samsung Galaxy S22 due for release

Proper details are thin on the ground however a summary would be this. Optimised battery sizes due to the Exynos 2200 chipsetAMD mRDNA 2 GPU onboard SoC along with 5GUltra means Note and Plus means Pro in terms of marketting.The benefits from the bet...

anticpated by Level 29: Intuitive
  • 177 Views
  • 0 replies
  • 0 kudos

Poor Service

Went to collect new iphone but told there was 45 minute wait as only one member of staff serving , other member of staff was a host and could not leave shop floor to get my phone.Don't blame staff if that's the rules but as a service unacceptable . S...

TQ by Level 1: Joiner
  • 110 Views
  • 2 replies
  • 0 kudos

Lidar Apps

I am getting to grips with my lovely new iPhone 13 Pro Max. Right now I am discovering Lidar on my phone and it is huge fun. What apps do you recommend me to make even more use of the built in Lidar function?

S 21 256gb free airtime

My wife got a s21 256gb in August thinking she had got 6 months free airtime apparently not it seems this is the only model out of the whole range that's not included surely this can't be right

Awful phone service

I tried calling 202 to help sort out my issues with not receiving any texts and every time press 1 to say it's important I get a "bye" then it hangs up. I've had this happen to me 4 times today, is it always this awful?

40% discount scam?

I've just had a call from "O2" telling me I am a fantastic customer and will now get 40% discount off my bill for the duration of the contract! WOW! because O2 are loosing customers due to hard times caused by Covid-19 etc etc I have been identified ...

KarenM69 by Level 1: Joiner
  • 8101 Views
  • 6 replies
  • 0 kudos

Wifi calling on a phone not bought from o2

I bought myself a new sim free Huawei P20 Lite phone. I had already phoned o2 & asked if they supported Wifi calling on this device and was told YES. When I got the phone there was no option in the settings to switch on Wifi calling, so I phoned o2 a...

BevG by Level 1: Joiner
  • 997 Views
  • 5 replies
  • 0 kudos