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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 43233 Views
  • 45 replies
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USwitch confirm that their sim-only deals are only for new customers starting 16th June...bye bye o2

Received this email from USwitch this morning. All these comments on posts here saying 'oh, dw let it all blow over, it's been on/off like this since April, it'll come back'... Well heres your answer. What now fellow O2 customers of sim-only deals?

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Vodafone UK (VodafoneThree) outage 13-Oct

And all Vodafone services, home broadband, 5G and 4G, but not 2G and not SMS, impacted for a while during the outage on Monday afternoon:https://t.ly/rAL0e Oh dear what a shame. No network immune, Three, as was, equally suffered a few months earlier,...

pgn by Level 79: Lord of the Boards
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Two phones One Number

I upgraded my phone and now I have a NEW iphone with an eSIM card and an old phone with s physical SIM. Both work I can make calls and receive msgs. This was jot intended. I only wanted to UPGRADE the phone. But o2 is useless. What can i do so o2 und...

SIM swap fraud / help

Hi,Sunday 5th Oct I'm out all morning and notice I have no network. I get back lunchtime to see 10 emails from O2 saying I've taken out a new sim tariff / swap and the price each month rocketing from £7 to £44+I log into my O2 to discover £99.73 in G...

Customer Service

Placed my order on 20 September and inundated with three emails per day for the next 7 days. All stating the same thing, delivery in 2 weeks. On 27 September the same again but this time it was delivery in 1 week On Wednesday 01 October I received 2 ...

O2 helped the scammers

I upgraded my O2 / Virgin Media pay monthly sim package at the end of August. Since then my phone has been compromised and I have had multiple bank and credit accounts hacked. This has not been my fault but has been totally the responsibility of O2. ...

TMS_Mike by Level 1: Joiner
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