on 19-07-2019 12:01 - last edited on 11-06-2020 08:49 by Marjo
Hi everyone,
In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward
If you spot any further issue too, please let us know in the comments!
Current issues being looked into
-These have been reported to the platform provider and are being investigated-
Current feedback being looked into
-These are being discussed with the different teams involved in the project-
Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback
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on 28-07-2019 12:07
on 28-07-2019 12:07
The forum went offline for me for 10 minutes late last night....
on 28-07-2019 12:15
on 28-07-2019 12:15
on 28-07-2019 12:22
on 28-07-2019 12:22
I'm afraid the hamster is on his last legs. I believe training the replacement is taking far longer than Lithium expected. Maybe Lithium need a new training team ....
on 28-07-2019 12:40
on 28-07-2019 12:40
on 29-07-2019 08:58
on 29-07-2019 08:58
@Cleoriff @pgn @jonsie Thanks for letting us know when you experienced slowness, we'll pass the details on to Lithium. As they're already looking into this, it'll be very helpful to know timings on when you noticed it from your end .
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→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
30-07-2019 22:19 - edited 30-07-2019 22:23
30-07-2019 22:19 - edited 30-07-2019 22:23
on 30-07-2019 22:22
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 30-07-2019 22:29
on 30-07-2019 22:29
on 30-07-2019 22:54
on 30-07-2019 22:54
Now it seems to be ok?
Veritas Numquam Perit
on 30-07-2019 23:02
on 30-07-2019 23:02