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Forum development & bugs updates

EmilieT
Former Staff
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Hi everyone, 

 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward slight_smile

 

If you spot any further issue too, please let us know in the comments!

 


 

Current issues being looked into

-These have been reported to the platform provider and are being investigated-

 

  • Kudos and posting box window not working correctly in the blog section
  • New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
  • Read comments stuck in Unread Posts even after being read

 

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

 

  • Various differences between Mobile view and Full view (list here)
  • Size of the homepage header
  • Image in the hompage header
  • Lack of board structure on the homepage

 


 

Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback nerd

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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Bambino
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Doing a great job resolving the headers and footers issue as well.

I DO NOT WORK FOR O2



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jonsie
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@gmarkj wrote:

Got the red box error again today:

gmarkj_0-1732026274880.png

Happens when trying to access the below thread from the unread posts page:

https://community.o2.co.uk/t5/Tech-Support/Please-help-me-my-phone-isn-t-working-I-can-neither-recei...


I get it trying to access this too

Message 1212 of 1,247
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Cleoriff
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@Bambino wrote:

Doing a great job resolving the headers and footers issue as well.


Totally agree @Bambino! Really expected this to be sorted by now!!

Veritas Numquam Perit

Girl in a jacket
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pgn
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Jobsworths, I reckon...

Job.gif

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Bambino
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@Cleoriff wrote:

@Bambino wrote:

Doing a great job resolving the headers and footers issue as well.


Totally agree @Bambino! Really expected this to be sorted by now!!


Dream on, @Cleoriff, dream on. I'm certain that, like the pop-up survey, which is a plague on us all, this issue will never be resolved. 

I DO NOT WORK FOR O2



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pgn
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Headers and footers and custom menus and links are all back now, yeehah!

giphy (4).gif

 

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TallTrees
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Seems YOU ARE RIGHT ️ 

@pgn 

 



HAPPINESS IS BEE SHAPED

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Cleoriff
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@pgn wrote:

Headers and footers and custom menus and links are all back now, yeehah!

giphy (4).gif

 


@pgn 

Wow... didn't expect that!! Excellent!!

Veritas Numquam Perit

Girl in a jacket
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jonsie
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Well I've been one to criticise the inadequacies when necessary so now I need to thank them for rewinding the elastic bands

 

8.gif

 

 

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pgn
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I believe the Pop-up can be challenged on terms of

(a) powerful search tool  Ppppfffttt, yeah - gimme Google any day and "inurl:community.o2.co.uk term"

(b) Well, if not knowledgeable, certainly vociferous 🤣

(c) Not sure why there's a question-mark in near the end there...

 

pgn_0-1733840007669.png

Any chance this pop-up will be switched off?

I have lost count of the number of answers it has locked me out of mid-type or mid-paste of a picture...

Message 1220 of 1,247
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