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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Uswitch>O2 sim only deal missing 'upgrade plan'. Is this a sick late April fools joke or a bug?

The option for 'upgrade my plan' is now missing from the O2 site (when you go from Uswitch>O2).o2 rep over the phone said it's happened a lot over the last month.Only fix is to order a new sim (with the deal), get them to convert your current number ...

Poor signal service in Weymouth and surrounding area.

We have just had a break in Weymouth, Dorset, and I am not impressed with the signal we had there (download speed of 2Mbps), very hard if not impossible to use the internet while around the area, Dorchester and Sherboune weren't much better, when I u...

Markphg by Level 1: Joiner
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Top up problems

Did any other PAYASYOUGO customers try to get a voucher yesterday?I went to my local shop and they said O2 is down and I suggested putting money on my debit card to do over phone top up but shop assistant said if network down I won't be able too albe...

USA - no phone, data OK

This is sharing… a couple of weeks ago I visited South Carolina. My iPhone 16 on ‘auto’ found AT&T, I had data but no voice calls in or out… very strange, and very difficult to contact customer services - there being no chat or email or WhatsApp offe...

O2 IVR system

Hello, I like IVR systems and I want to know if anyone knows The provider O2 use for their customer service number, I specifically like the two rising tones when someone connects and how advanced the system is, does anyone know what the name of the s...

olivfry by Level 1: Joiner
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O2 VoLTE: locating any customer with a phone call

This, whilst incredibly technical, was very interesting..."Any O2 customer can be trivially located by an attacker with even a basic understanding of mobile networking.""...every O2 device that is making a phone call on IMS (4G Calling / WiFi Calling...

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pgn by Level 79: Lord of the Boards
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Found out im not getting calls or txts on 12 june

2025 and 02 are joke. Found out im not getting calls or txts on 12 june. Rang up told try clearing network. That didnt work. Went to o2 shop in huddersfield. But as i dont have driving licence or passport didnt want to know. Rang up again told doing ...

Dw9 by Level 1: Joiner
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  • 2 replies
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Nintendo Switch 2

Anyone ordered a Switch 2 (just console or the game bundle) from O2 on monthly payments? Just interested to know what your order tracking in your MyO2 has to say?

Benlfc by Level 11: Motivator
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  • 76 replies
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