Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Morning, I was in an O2 shop recently and was talking about making a payment to reduce monthly expenditure. Assistant told me the app shouldn't allow me to do that but on checking again I am given a choice of either reducing monthly payments or reduc...
What's the reason for this sequence of transactions needed to sign in to the Forum on laptop earlier, and just now to the web version of My O2 on mobile, @Dave-O2? SMS lands, after a warning not to share the PIN that is about to arrive... Something a...
Hi all. I recently claimed on my insurance after my screen smashed. It was impossible to use the phone and undertake a back up. I switched it for a new one (via the claims process), but have realised that my back up to Google Photos had not been swit...
A few months ago I received a bill from O2 but don’t have an account with them or have ever been a customer. I managed to get hold of the fraud department and I believe they sorted it out as I haven’t heard anything further from them. However, despit...
This is a curious article :- How young people killed the phone call | The Independenthttps://www.independent.co.uk/life-style/phone-call-anxiety-whatsapp-voicenotes-b2541548.html
Is there any way to get tickets for this event aside from the competition? I entered but assume I have been unsuccessful I have been with 02 for 20+ years and am a HUGE fan of the band and wondered if it was worth going to the venue on the night (eve...
I logged a complaint over 8 weeks ago , how do I know it was that long ive just had an email at 02.11am and I’m very unwell and have a long recovery and sleep is very key to help my body rest and I’ve spent 50 minutes typing my complaint and situatio...
Iam totally astonished that my monthly and my husband's monthly bill is increasing from approximately 9 pounds sterling to £32 - if this is the intention then I am sorry but we will go to another provider. Await your comments on how this massive incr...
For some reason O2 cancelled my Bolt International. I had to sign up again and they charged me the same item 3 times. Called them, they refunded me straight away and I thought that was that. I am now on my third consecutive invoice where the same sce...
This is honestly the worst company you could ever even try to get a contract from, whoever reading this who has not already been bound into a stupid contract with this company PLEASE please please never trust them with your money and never even try t...
