Discussions & Feedback
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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35993 Views
  • 45 replies
  • 6 kudos

WiFi and 4G Calling

Is WiFi Calling now enabled on the O2 side by default? As 360 migration is complete, I remember reading somewhere that these services are now enabled on all Contract accounts, but can't find where I read that This https://www.o2.co.uk/help/network-co...

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pgn by Level 77: Grand Master
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Huddersfield Mast Removed

Does anyone know when the new mast is going up, no signal now for 2 months, its ridiculous, going to delete direct debit now, refuse to pay airtime !!!

SailorJu by Level 1: Joiner
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Feedback Button

Feedback button does not work. Unable to buy priority tickets as link is said to be not valid. Usual O2 rubbish as is the signal and data

KSF by Level 1: Joiner
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  • 1 replies
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O2 Mobile Billing Apple One

Hi, I have successfully paid my Apple One subscription for over three years and since changing device in September O2 have declined to accept the charge. i have raised ths with O2 on four separate occasions and they refuse to acknowledge that there i...

pay as you go service ending?

I have just read an article in the Evening Press that said O2 is stopping the pay as you go service in January 2025. Is this correct?

darren12 by Level 1: Joiner
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  • 1 replies
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Transferring my number from pay as you go to monthly pay

I have recently changed my plan from pay-as-you-go to monthly pay and I wanted to keep my number, I spoke 4 times with customer service and each call was more than 30 mins (some of them an hour), and the customer service just always put me on hold, a...

AliA95 by Level 1: Joiner
  • 214 Views
  • 1 replies
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