Forum development & bugs updates

[EmilieT]

Hi everyone, 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward

If you spot any further issue too, please let us know in the comments!

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Current issues being looked into

-These have been reported to the platform provider and are being investigated-

• Kudos and posting box window not working correctly in the blog section
• New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
• Read comments stuck in Unread Posts even after being read

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

• Various differences between Mobile view and Full view (list here)
• Size of the homepage header
• Image in the hompage header
• Lack of board structure on the homepage

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Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback 

[Cleoriff]

Oh 5 years and still working? Must be some sort of record @pgn ?!!

[pgn]

Working, in that it actually sends an acknowledgement e-mail back - but whether O2 provide the promised response within 5 days, yes, well....

Otherwise somebody's e-mail box somewhere inside O2 is bursting at the seams 🤔😎

[pgn]

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@BobM wrote:

Am I the only one still receiving every single notification / PM etc in to their junk mail folder?  I know others had the same problem but don't know if that's still the case.  Shows up with a question mark as well as unverified. I don't receive an alert when it goes to junk so apt to miss things unless I keep checking.

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@Dave-O2 - any word on the Forum e-mails going into Gmail's SPAM folder? Last I heard, it looked as iff Khoros team and GMail admin were to talk/review, but I may have misunderstood... 

[BobM]

Thanks @pgn for the above reminder 👍

@Dave-O2 - I actually use Hotmail/Outlook and not Gmail and my problem where everything goes to junk/spam is still there.

[Cleoriff]

I use Firefox on my PC. For this forum ONLY I have a gmail address. No email goes into junk.

On my Android phone, I'm using Chrome. Although I'm getting the message to:

Be Careful with This Email

This message was not sent to spam because of a filter you created

REPORT NOT SPAM

(which is bloody annoying) ....It doesn't go to junk/spam file.

PS, I have NO idea what filter I created!!😂

[Dave-O2]

Afternoon @pgn, @BobM 

Let me see what I can find out on this one, when/if I have an update to share I'll be back in touch 👍

[Oxonian]

You can add me to the list please @Dave-O2 of folks who have this notifications going to the "spam" folder problem on Gmail. 👍