Forum development & bugs updates

[EmilieT]

Hi everyone, 

In this topic, we'll post any progress on the known plaform issues that you have brought to our attention so far and that we are looking into, along with any future updates we get on them. We thought it would be good to recap what is currently being worked on, and have it all in one place so we can keep you in the loop going forward

If you spot any further issue too, please let us know in the comments!

---

Current issues being looked into

-These have been reported to the platform provider and are being investigated-

• Kudos and posting box window not working correctly in the blog section
• New comments on Blog articles (Reviews or Guides) in Unread posts link to the initial post and not the latest comments
• Read comments stuck in Unread Posts even after being read

Current feedback being looked into

-These are being discussed with the different teams involved in the project-

• Various differences between Mobile view and Full view (list here)
• Size of the homepage header
• Image in the hompage header
• Lack of board structure on the homepage

---

Thanks for your patience while we work our way through all the above, and for your help spotting identifying and gathering feedback 

[Marjo]

I found it! It was pretty simple actually apart from the wordings used I think!

So on the specific page (for you would be the blog page where you see the affected box), click on the Firefox menu in the upper-right corner of the window, select Web developer, then in the menu that opens, select Network.

A little window is added at the bottom of the screen.

Then refresh your page.

Then click HAR in the right-hand-corner of that little window, and select 'Save All as HAR.'

It worked ok when I tried.

[Cleoriff]

@Marjo 

I'll try it later. I'm off for a siesta now.

[Cleoriff]

@Marjo 

I did all as requested. Worked well until I tried to upload here then I got this

[gmarkj]

Rather oddly, on my personal laptop all of the icons are there @Marjo...
Something weird going on methinks!

[Cleoriff]

@Marjo 

I did attempt to compress the files. It reduced them to 7,400K which is still far more than the forum will accept.

Also, it's exactly the same on Chrome on my PC. An empty box without icons.

[jonsie]

Perhaps @Marjo can give you an email address for one of the team so that the file can be attached to the email?

[Cleoriff]

---

@jonsie wrote:

Perhaps @Marjo can give you an email address for one of the team so that the file can be attached to the email?

---

It's the only way it will work @jonsie I think.

[MI5]

How about forum@o2.com 

[Cleoriff]

---

@MI5 wrote:

How about forum@o2.com 

---

If I'm doing all this jiggery pokery I want something more specific than that!!

[Cleoriff]

Just thought I'd mention here that I used my phone to look at @pgn's blog posted yesterday.  Hey ho guess what I found? A NORMAL reply box with all the usual headers. 

However I don't make a habit of posting on the forum from my phone so that solves nothing really. Just adds more info.

Using my PC and trying both Firefox and Chrome gives me an empty reply box.