cancel
Showing results for 
Search instead for 
Did you mean: 

Batteries

JimmyGS2
Level 2: Apprentice
  • 66 Posts
  • 13 Topics
  • 0 Solutions
Registered:

Forgive me if this ends up into a rant.

 

My Galaxy S2 has started to behave oddly. I could be on the net with it, then put it to sleep and place it on the table. So many minutes later i can not wake it up. I take out the battery, put it back in and on it comes but with, and sometimes, a massive drop in power with a sharp vertical line on the battery usage graph.

 

I spoke to one of the 02 chat people who advised to get a new battery. So heres my beef. You can not buy a galaxy s2 from a) any 02 store, b) carphonewarehouse. You can buy them at indipendant stores but you will find the price to way higher than 02's £19.99.

 

So instead of being able to sort the problem quickly, before the phone decides it wont work at all, i have to wait up to 5 days to get one delivered from the 02 online store.

 

Sorry again but its really wound me up.

Message 1 of 59
6,015 Views
58 REPLIES 58

JimmyGS2
Level 2: Apprentice
  • 66 Posts
  • 13 Topics
  • 0 Solutions
Registered:

Screenshot_2012-09-16-13-19-02.png

 

At the of the crash you can see the vertical line. Can anyone explain this?

 

btw current software on my phone is PDA:LP3 / PHONE:LPR / CSC:LP4 (02U) which KIES says is most up to date. 

Message 21 of 59
1,444 Views

Anonymous
Not applicable

You need to go into your PHONE itself > 'settings' > 'about phone' to find your full current device status. You have no need of Kies and it shows information differently.

I repeat: Learn about your device and all its core features and how to use them and especially power (battery) management. If you can't do that then just get a more basic smart phone.

Message 22 of 59
1,436 Views

Anonymous
Not applicable

or just a basic phone with a camera maybe

Message 23 of 59
1,423 Views

Toby
  • 11577 Posts
  • 520 Topics
  • 213 Solutions
Registered:
Cheers for showing us the pic Jimmy slight_smile

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 24 of 59
1,420 Views

JimmyGS2
Level 2: Apprentice
  • 66 Posts
  • 13 Topics
  • 0 Solutions
Registered:
Thanks. How insulting. Topic over.
Message 25 of 59
1,414 Views

Toby
  • 11577 Posts
  • 520 Topics
  • 213 Solutions
Registered:
Hi Jimmy,

I didn't mean anything negative there and I apologize if it came across that way:), It is useful for us to see so that we can raise it with relevant teams to see if there is anything we can do.

Cheers, Toby
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 26 of 59
1,411 Views

JimmyGS2
Level 2: Apprentice
  • 66 Posts
  • 13 Topics
  • 0 Solutions
Registered:
Sorry i meant steves comment.
Message 27 of 59
1,409 Views

Anonymous
Not applicable

wasnt insulting you, he was offering help & you need to know about your phone & know how to work it & use it wisely & saving time. its called constructive critiscm

Message 28 of 59
1,398 Views

JimmyGS2
Level 2: Apprentice
  • 66 Posts
  • 13 Topics
  • 0 Solutions
Registered:
I know how to use my phone. I had an iphone before.
Message 29 of 59
1,389 Views

Anonymous
Not applicable

sorry if you dont accept peoples help. they are trying their best

Message 30 of 59
1,386 Views