General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

TERRIBLE SERVICE.

I have an iphone 3gs and have been on o2 for over a year. occasionally, especially during bad weather, i lose signal altogether. usually lasting overnight every 3 months on average.however, since about Friday 17th June 2011, in the po9 area, there ha...

Anyone know where to buy Internationa Calling Card

As in subjectAnyone know where to buy newly released o2 Calling Card apart from o2 shop??It say that loads of retailers got them but couldnt find it in tesco or asda. Help please:)

the lack of help by the ppl that are supposed to help

is it just me that pushed from pillar to post gets fobbed off.over the last few months i have been complaining about the service i am getting.and even though going through the proper channels. the lack of in formation, no information, ppl not ringing...

Clone SIM

I have a contract SIM which I'd like to use with two phones (never at the same time - when one phone is on, the other will be off). Is there any way I can clone the SIM I have to work in a different phone without having to swap the SIM and take the b...

Block numbers

I have been receiving unwanted phone calls, please tell me how to block a number. I have a Nokia 6300

HTC Wildfire - MMS Settings Query

Hi All,I've been trawling the discussion boards for MMS Settings for my unlocked HTC Wildfire. I have the following for both Web & MMS Settings:WebName: O2 WEB PostpayAPN: mobile.o2.co.ukProxy: Port: Username: O2webPassword: passwordServer: MMSC: MMS...

Online Advisor

I am SO confused. Today when i opened up the o2 website i had another window open, which was a speak to an online advisor window. I closed it as i thought it was just an AD and now i cant seem to find the Advisor again! Where the hell do you go if yo...

o2 complaint still not acknowledged? - over a month later

I'll try to keep this as brief as possible. Back in April, I found myself receiving an o2 customers correspondence from o2, including phone numbers, addresses and bank details. I made o2 aware of this via the following methods:- I went in-store twice...

New phone before old contract runs out??

Hi, Can I get a new phone before my contract runs out in January?What I mean is I have a contract until January but want a new phone now, can I run 2 contracts myself and when it gets to January cancel the old one?thanks.Stu.

Turn PIN2 code request off

Hi all,I'm trying to turn pin2 code request off as a new phone I have won't work with it on. However, I type my pin2 code in and get the options to turn on or off pin2 - however, selecting off doesn't work.Please note - I know the pin2 code, that isn...