Battery charge time changing

Keez · ‎17-06-2023

Plug in Samsung galaxy S20 5g to charge and says full charge in for example 1hr 10m. After a few seconds, it changes to something like full charge in 3hr 45m. Have changed cable and tried different sockets, enabled fast charge on phone etc but nothing works. Any ideas?

Cleoriff · ‎17-06-2023

@Keez

You really need to ring Samsung https://www.samsung.com/uk/support/contact/

My Note 10 does the same. I take the charger out and push it in more forcefully and then it always goes to fast charge.

Veritas Numquam Perit

Enlli · ‎17-06-2023

Run a diagnostic in Samsung Members App by choosing the Support Icon bottom right

From there you can check the state of your battery.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.