My o2 switching tariff rates are ridiculously high, is this normal?

[Gigilamb]

Hi there, I’m currently really unhappy with my current tariff (£25 for 20gb data a month and on the o2 website its £25 for UNLIMITED data every month) but when I go to upgrade my tariff on the my o2 app, it wants to charge me over £40 for the same plan which is £25 on their website (unlimited data). Is this normal? I don’t want to go through the whole bother of changing my number back and forth and ordering a completely new sim, but £20 a month more just to upgrade through the app seems excessive.

Any help would be gratefully appreciated :).

[jonsie]

Use USwitch

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/

Choose the deal you want

This will automatically redirect you to the O2 website

Just follow the prompts and choose the UPGRADE option

Complete the deal and nothing on your account changes except the tariff at the new cheaper cost

Payment date is the same and your next bill will be at the cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff

The change should show in My O2 within 24 hours

Volt benefits will still apply as will possibly a 3 month extra such as Disney+