Batteries

[JimmyGS2]

Forgive me if this ends up into a rant.

My Galaxy S2 has started to behave oddly. I could be on the net with it, then put it to sleep and place it on the table. So many minutes later i can not wake it up. I take out the battery, put it back in and on it comes but with, and sometimes, a massive drop in power with a sharp vertical line on the battery usage graph.

I spoke to one of the 02 chat people who advised to get a new battery. So heres my beef. You can not buy a galaxy s2 from a) any 02 store, b) carphonewarehouse. You can buy them at indipendant stores but you will find the price to way higher than 02's £19.99.

So instead of being able to sort the problem quickly, before the phone decides it wont work at all, i have to wait up to 5 days to get one delivered from the 02 online store.

Sorry again but its really wound me up.

[JimmyGS2]

At the of the crash you can see the vertical line. Can anyone explain this?

btw current software on my phone is PDA:LP3 / PHONE:LPR / CSC:LP4 (02U) which KIES says is most up to date. 

[Anonymous]

You need to go into your PHONE itself > 'settings' > 'about phone' to find your full current device status. You have no need of Kies and it shows information differently.

I repeat: Learn about your device and all its core features and how to use them and especially power (battery) management. If you can't do that then just get a more basic smart phone.

[Anonymous]

or just a basic phone with a camera maybe

[Toby]

Cheers for showing us the pic Jimmy

[JimmyGS2]

Thanks. How insulting. Topic over.

[Toby]

Hi Jimmy,

I didn't mean anything negative there and I apologize if it came across that way:), It is useful for us to see so that we can raise it with relevant teams to see if there is anything we can do.

Cheers, Toby

[JimmyGS2]

Sorry i meant steves comment.

[Anonymous]

wasnt insulting you, he was offering help & you need to know about your phone & know how to work it & use it wisely & saving time. its called constructive critiscm

[JimmyGS2]

I know how to use my phone. I had an iphone before.

[Anonymous]

sorry if you dont accept peoples help. they are trying their best