Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 2494 Views
  • 2 replies
  • 1 kudos

Resolved! Change the billing address

I am not able to change my address by myself by following the instructions on webside. It looks tike I have more accounts on one mobile number?

Andrea123 by Level 1: Joiner
  • 1200 Views
  • 1 replies
  • 0 kudos

Resolved! end contract

Good mornningI had left UK to france and I would like to end my contract

Resolved! Number from my pay has you go sim, still isn't transferred onto my new pay monthly sim

I went into one of your o2 stores yesterday to get help with transferring my number from my pay as you go sim onto my pay monthly sim only, contact sim.Has it is now over the 24hour limit and the my phone still reads SOS CALL ONLY INVALID SIM .I am n...

EPU by Level 1: Joiner
  • 2020 Views
  • 4 replies
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Resolved! lost phone

its 23.08, I have lost my phone and O2 office is closed. I have searched on line and cannot see any way to report my phone stolen and ask for it to be deactivated now that the office is closed .... does anyone have any info that might help me?

Gertrude by Level 1: Joiner
  • 2553 Views
  • 4 replies
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Personal router for O2 Business Broadband (Fibre)

I have O2 Business Broadband (Fibre) and use the stock O2 broadband modem/router.Every time the router is restarted/rebooted, it "forgets" the local DNS entries for all the devices on my network and I have to manually go around and either reboot them...

derekoh by Level 1: Joiner
  • 3779 Views
  • 8 replies
  • 0 kudos

Resolved! Unlocking Iphone6s on O2 Business

Hi I have recently received a new Iphone 7 and business Sim from my company (retained my phone no).I want to request the old device (Iphone 6s) to be unlocked. How do I go about this and is there anyproblem given I've taken my no across to the new ph...

Anonymous by Not applicable
  • 2976 Views
  • 2 replies
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Business Transfer of Ownership Form - wont print

Upgrading my personal account to a business account to bill to my new company, and I've been advised that I need to complete Business Transfer of Ownership Form - complicaton, when I clock on the link of the form o2 have sent you can't print it (the ...

Anonymous by Not applicable
  • 3127 Views
  • 7 replies
  • 0 kudos