Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
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  • 2 replies
  • 1 kudos

Resolved! Waiting times for a simple question are a [abusive language removed] joke

I’ve been trying for last 3 weeks to get I don’t care about you 2 customer don’t care to find out why one of my numbers is not in my name if this is true then it’s fraud can somebody answer me or just end the any and all contracts not linked with me ...

Resolved! Phone getting hacked

hi just got a message on my iCloud to say someone from a other device is signing into my iCloud which isn’t me. Then i tried to change my password and it’s coming that’s it’s unavailable to change

Resolved! Call itemisation

Hi, I was wondering if someone can help. We may need to pull down call records as part of a legal case. Do you know how far back we can go with 02 itemisation? We may be looking for a record of a call which happened in Feburary 2020 and would like to...

JDUBS by Level 1: Joiner
  • 452 Views
  • 1 replies
  • 0 kudos

Facility to Play Recorded Message But Disable Voicemail?

Hi Community, I've been issued with a company phone on O2, which I am now required to use for business purposes. I don't like voicemail, so my personal mobile plays an OGM (OutGoing Message) I recorded, but voicemail is disabled. I spend most of my w...

SteveT by Level 1: Joiner
  • 449 Views
  • 0 replies
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Resolved! Tariffs & Line rental

I have 2 business lines. I only use one of them & i would like to downgrade my tariff on my main number as my line rental is over £100 a month. any idea how or if i can do this? I really need to cut back on costs. Thanks

mugus54 by Level 1: Joiner
  • 560 Views
  • 1 replies
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Resolved! Strange message charges when abroad

Anyone shed any light on this? I’ve got a SIM only business contract. I work in Algeria on a 4 weeks on 4 weeks off basis. When I’m Algeria I turn roaming off and avoid using my UK number. I’ve noticed recently some quite high monthly bills and when ...

Resolved! Phone not working

My phone hasn’t worked for a couple of days. My bill is paid and I have tried to contact numerous times. Can I please have some answer

Jhinkins by Level 1: Joiner
  • 412 Views
  • 1 replies
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Resolved! Bar on phone

I was changing bank accounts this month and my bill didn’t come out. No idea how as all others did. But byways. My phone had a bar put on it. I rang up and paid my bill but it still won’t let me use internet. Phone text etc. My question is. How can I...

Lynch2002 by Level 1: Joiner
  • 1157 Views
  • 4 replies
  • 0 kudos