Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
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  • 2 replies
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60 minute call

One of my consultants has found that their phone cuts off at exactlly 60 minutes. Is there a linti on these?

Martyn22 by Level 1: Joiner
  • 444 Views
  • 1 replies
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Sim Swap

We canneled our account last week and have been sent new sim cards to move numbers over onto pay as you go. Number [Removed] please can you do a sim swap with new sim sard number SSN: [Removed] so we can retain this number please Kind reards, Craig

Craig01 by Level 1: Joiner
  • 586 Views
  • 4 replies
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My O2

Obviously with all that is happening understand everyones busy, I am trying to work from home but can't access MY02 to use WiFi calling as I have little to no signal. Can't get through to a human at O2 any one help? I am registered just says oopsSome...

Now feeling the need to leave

Hi all. Im about to blow a fuse here. Ive been trying for days to solve a problem (my mobile wont do wifi calling - just stopped last week). I work for the NHS and Im now working from home. I need wifi calling as the coverage at home is so poor. I ha...

Jon4 by Level 1: Joiner
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O2

I have been a o2 customer for years now, my daughter got to the age where I thought she should have her own phone. I went into a store asked for a sim only contact as I was on lunch break for work and was kind of in the rush, I told the guy the guy i...

William1 by Level 1: Joiner
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  • 8 replies
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WiFi calling on P20 Pro

I see WiFi calling is supported on the P20 Pro according to the list of devices (https://www.o2.co.uk/business/support/network-support/wifi-and-4g-calling) and it has been rolled out for the P20 Pro ( https://community.o2.co.uk/t5/Android/Wifi-Callin...

End of Contract

Just a simple question that I thought would be quite simple to find an answer to, however I can't seem to find any information on it anywhere! I'm not a business as such, but instore I was referred to a business SIM contract as it worked out a little...

Dodgy phone call

I have received several calls from a number in Angola OVER THE LAst couple of hours.I noticed I'd missed a call and absent mindly phoned it back without checking where it was from. no reply, so checked it out saw it was Angola and deleted it since th...

My line is down

Good afternoon, I hope my email finds you well. I am unable to use my mobile phone. I am currently in Italy and my line is not working. I tried to contact your customer service but a voice says I am not allowed to make that phone call. I would like t...

London745 by Level 1: Joiner
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  • 3 replies
  • 0 kudos