Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6187 Views
  • 2 replies
  • 1 kudos

Resolved! Data roaming

Just returned from one month in the USA.I have 2 phones. Both had "Mobile Data" switched off before we left the UK.I switched mine ON for the last day, but when I got my bill there are multiple charges of £7.50 for data roaming on the phone which was...

LJ_1951 by Level 1: Joiner
  • 642 Views
  • 1 replies
  • 0 kudos

Resolved! end of contract

I'm sure this has been asked before, sorry not posted here before I've just realised my contract ends today.I have 3 numbers on the accountWill they continue as normal so I can renew after the contract has expired? thanks in advance

Sirfen by Level 1: Joiner
  • 452 Views
  • 1 replies
  • 0 kudos

Resolved! Recent conversion to a business account & no access to MyO2

Hello I wonder if someone is able to advise please? I have had an O2 personal contract for years, which I recently converted to a Business account. I've had confirmation that the conversion has taken place but I now cannot access MyO2. If I log in us...

MW-2021 by Level 1: Joiner
  • 554 Views
  • 2 replies
  • 0 kudos

Resolved! o2 open registration broken

As the title says, the form fields are broken on registering o2 open. It says my national insurance number is wrong/wrong format. Makes no sense. Same when trying to register my work email address. I simply cannot progress the screen when trying to u...

MoAbbasi by Level 1: Joiner
  • 1081 Views
  • 5 replies
  • 0 kudos

Resolved! Need my phone reconnected

I really need my phone put back on it’s an emergency I have no electric supply and need to call the helpline ASAP. I payed my billthis morning so have a Authorisation code

Skye2 by Level 1: Joiner
  • 408 Views
  • 1 replies
  • 0 kudos

Resolved! Waiting times for a simple question are a [abusive language removed] joke

I’ve been trying for last 3 weeks to get I don’t care about you 2 customer don’t care to find out why one of my numbers is not in my name if this is true then it’s fraud can somebody answer me or just end the any and all contracts not linked with me ...

Resolved! Phone getting hacked

hi just got a message on my iCloud to say someone from a other device is signing into my iCloud which isn’t me. Then i tried to change my password and it’s coming that’s it’s unavailable to change

Resolved! Call itemisation

Hi, I was wondering if someone can help. We may need to pull down call records as part of a legal case. Do you know how far back we can go with 02 itemisation? We may be looking for a record of a call which happened in Feburary 2020 and would like to...

JDUBS by Level 1: Joiner
  • 444 Views
  • 1 replies
  • 0 kudos

Facility to Play Recorded Message But Disable Voicemail?

Hi Community, I've been issued with a company phone on O2, which I am now required to use for business purposes. I don't like voicemail, so my personal mobile plays an OGM (OutGoing Message) I recorded, but voicemail is disabled. I spend most of my w...

SteveT by Level 1: Joiner
  • 440 Views
  • 0 replies
  • 0 kudos