Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
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  • 2 replies
  • 1 kudos

Resolved! One plus 6 purchase dilema

Hey, I have a dilemmaI have 500 quid and I want to buy a oneplus 6 from O2. I already have a sim contract from 3 on my current phone and want to use this sim. I do not feel comfortable buying from their website and it coming from far away, especially...

Resolved! O2 Business EU roaming charges

I'm an O2 Business customer and just got around to looking over some past bills. I have travelled to the EU 3 times in the last 18 months and on those occassions I have been charged a huge amount for data roaming. I visited the Balearics and canaries...

gmac123 by Level 1: Joiner
  • 3041 Views
  • 3 replies
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Resolved! Business Invoices

I need copies of old invoices dating 2017, we have five accounts but only able to log into one accounti have account numbers for the other four.how do i go about getting copies of the invoices

Resolved! J1 Media Ltd charges

I've noticed additional charges in my bill for £4.50 on two occassions but after speaking to O2 customer services (Online chat) - I've been asked to Text 'STOP' to 83463 and Allow up to 24 hours for the messages to stop. This is usually free but can ...

Nath by Level 1: Joiner
  • 3062 Views
  • 2 replies
  • 0 kudos

Resolved! Delivery

I changed the address of my bill after ordering my upgrade, what will happen to my delivery?

Rosey by Level 1: Joiner
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  • 4 replies
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Existing sim in new phone

Existing O2 iphone 5, just bought a iphone 6 same sim size, swap sim over, iphone 6 just says “searching” instead of O2, any ideas why ?Thought i could just move sim over And new iphone 6 would be ok ?Thanks in advance.

Danny0367 by Level 1: Joiner
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  • 7 replies
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I Hope The BoostBox Improves My Signal!!

I have had appalling reception on my Samsung Note 8 phone for the past 2 years when inside the house.I approached O2 and said I wanted to end my Business Contract on the grounds that I was paying for a service but not receiving it.For a week I was gi...