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Level 1: Joiner
Posts: 1
Registered: ‎23-07-2018
Accepted Solution

Unlocking phone after cancelling contract

Hi,

I relatively recently (August) cancelled my iPhone 6S contract with O2 Buisness. I have only just come round to reselling the phone, and have realised that I never properly unlocked the phone through O2. Does the contract being terminated mean the phone is unlocked anyway? If not, how do I unlock the phone as an O2 Buisness customer?

Many thanks in advance! 

Posts: 62,936
Topics: 649
Registered: ‎14-01-2013

Re: Unlocking phone after cancelling contract

Posts: 63,698
Topics: 530
Solutions: 3,309
Registered: ‎04-01-2009

Re: Unlocking phone after cancelling contract

Ending the contract doesn't unlock the phone. It would be nice if that was the case though.

Follow the process here:

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

This won't be a problem in the future as O2 now only sell unlocked phones.

Community Manager
Posts: 3,291
Registered: ‎18-04-2018

Re: Unlocking phone after cancelling contract

Hi @jmacc14, there's a lot of useful info above, but if you need any further help with this do let us know Smiley Happy

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