on 11-05-2025 19:16
I just cancelled my contracted. An hour later I got a confirmation email saying my £24 a month sim only is on the way. I never asked to be put on sim only.
on 11-05-2025 19:25
You @Tommotheblue need to contact O2. Unfortunately, this is a customer to customer community so we cannot access your account.
You can message O2 on social media :-
Facebook : https://o2uk.co/O2CFB
X (previously known as Twitter) : https://o2uk.co/O2CTW
Instagram : https://o2uk.co/O2CIG
A complete schedule of how to contact O2 is in :-
on 11-05-2025 19:25
Did you follow the guidance herein, @Tommotheblue:
Guide: Cancelling Your Contract ?
Otherwise reach out to O2 via Social Media ate either of the links just below, and be a bit pushy... Good luck!