Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6562 Views
  • 2 replies
  • 1 kudos

Wifi Calling On Business

Hi there, My business has a contract with O2. I have been advised that I can't use Wifi Calling because of contract restrictions with O2. I can see the following exclusions for Wifi Calling: * O2 Business Mobex,* Best for Business tariffs or* Public ...

Resolved! Monthly Business Account paid

I was told by an advisor that my monthly bill was paid on the 9th of November however nothing came out my bank. They then attempted to take it out yesterday but failed and returned the direct debit. I am now being told they have no record of the dire...

Ariel Direct

Please can someone tell me how to cancel my contract with Ariel Direct, I dont wish to cancel my O2, have been misled by Ariel Direct when I was in a vulnerable postion, now I am on a business contract for some reason and paying too much, have tried ...

Resolved! Charged excessive amount for data call

I’ve Been charged an excessive amount of £104.22 for data calls!? I thought messenger video just used your data? No way could I have gone over my 8gb allowance that quickly. And if I have it’s been accidental surely a loyal customer shouldn’t be pena...

Tommo by Level 1: Joiner
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  • 2 replies
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Resolved! WIFI Calling

Here is something I have just learnt from O2: I have been a business customer with O2 for some years now. When I changed to O2, my WIFI calling actually did work. However, it stopped working over a year ago (for all of our iPhones registered to O2). ...

lawsmed by Level 2: Apprentice
  • 12228 Views
  • 15 replies
  • 1 kudos

Resolved! Do i need to set o2 open up for our business?

We have been approached regarding o2 open by an employee and this is a perk we are really interested in setting up for all our employees but i cannot find a way of setting the business up? We use o2 for all our business mobiles and have had it confir...

How to check remaining data allowance

Is there a sensible way to keep track of your data use each month without having to phone Customer Services or contact Live Chat? Things I am already aware of that are not satisfactory ways of checking your data:MyO2 app - doesn't work for business c...

Magicbean by Level 1: Joiner
  • 8478 Views
  • 7 replies
  • 0 kudos

Monthly invoices

I would like to know how to set up a facility of my monthly invoices being sent to an email address rather than in paper form. Just trying to do my bit for the planet!!Can O2 help me do the same?

John188 by Level 1: Joiner
  • 4535 Views
  • 11 replies
  • 0 kudos