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My phone has been cut off and I’ve paid my bill can’t phone o2 ant ideas

bazzersbarrys
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I’ve paid my phone bill but o2 have still cut me off and I can’t get in contact with them any ideas 

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MI5
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Try live chat http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150186 Posts
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Registered:
Try live chat http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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@bazzersbarrys You can call customer service from any phone on 0800 032 1402

I DO NOT WORK FOR O2



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jonsie
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You will probably be connected again when the system updates at midnight but live chat can connect you straight away out they can see the payment on the account. After you contract them you will need to reboot your phone to complete the reconnection.

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EmilieT
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Hi @bazzersbarrys, have you now been reconnected, or found out more about what is going on? I hope the replies above were helpful, and welcome to the forum! 

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? :slight_smile:
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