Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 5920 Views
  • 2 replies
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Resolved! Charged excessive amount for data call

I’ve Been charged an excessive amount of £104.22 for data calls!? I thought messenger video just used your data? No way could I have gone over my 8gb allowance that quickly. And if I have it’s been accidental surely a loyal customer shouldn’t be pena...

Tommo by Level 1: Joiner
  • 1849 Views
  • 2 replies
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Resolved! WIFI Calling

Here is something I have just learnt from O2: I have been a business customer with O2 for some years now. When I changed to O2, my WIFI calling actually did work. However, it stopped working over a year ago (for all of our iPhones registered to O2). ...

lawsmed by Level 2: Apprentice
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  • 15 replies
  • 1 kudos

Resolved! Do i need to set o2 open up for our business?

We have been approached regarding o2 open by an employee and this is a perk we are really interested in setting up for all our employees but i cannot find a way of setting the business up? We use o2 for all our business mobiles and have had it confir...

How to check remaining data allowance

Is there a sensible way to keep track of your data use each month without having to phone Customer Services or contact Live Chat? Things I am already aware of that are not satisfactory ways of checking your data:MyO2 app - doesn't work for business c...

Magicbean by Level 1: Joiner
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Monthly invoices

I would like to know how to set up a facility of my monthly invoices being sent to an email address rather than in paper form. Just trying to do my bit for the planet!!Can O2 help me do the same?

John188 by Level 1: Joiner
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Resolved! Been charged too much for data

Hi there,I have been with O2 business for morecthab 10 years. I have two lines and we have recently moved house, we have 23GB on each line with it normally sufficient, as I have to run connection oriented applications I need active connection.Thought...

Badar by Level 1: Joiner
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Resolved! Your account is inactive

Hello everybody,So I’m desperately trying to get help. I’ve been chatting with O2 for weeks, called several times and I still can’t get it fixed. So the problem is there are two email addresses on my account. The one is just for invoice emails only a...

Resolved! Issue with being cut off!!

Been cut off AGAIN!! My bill is not due until the beginning of October and have been cut off and I cannot call O2 to get a response. Live chat is NEVER working so i literally have no way of contact anyone!!

EwaCas by Level 1: Joiner
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Resolved! o2 alerts

Hi ya! Just the question,how can I switch it off my o2 alerts?Since couple days ago did changed something because when I get some mms,I always get the o2 alert messages as well.Didn't happened before.You know why?

Gabor by Level 1: Joiner
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  • 2 replies
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