Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6584 Views
  • 2 replies
  • 1 kudos

Resolved! Unlocking phone after cancelling contract

Hi,I relatively recently (August) cancelled my iPhone 6S contract with O2 Buisness. I have only just come round to reselling the phone, and have realised that I never properly unlocked the phone through O2. Does the contract being terminated mean the...

jmacc14 by Level 1: Joiner
  • 4355 Views
  • 3 replies
  • 0 kudos

Resolved! leaving O2

Hi,I have been with O2 from the very begining but I am now thinking of changing providers. I have been unhappy with O2 for a while but have stayed loyal. I am a business customer using mobile, broadband and iandline and I am not fixed into a contract...

Resolved! Network connectivity keeps dropping

Since the issue with the 3G/4G network was resolved, we've now been experiencing regular issues with the network dropping out on 3 phones on a business account. This is happening on 2 iPhone 6s (No Service), and a new iPhone X (...). It happens at ho...

Graecaro by Level 1: Joiner
  • 4150 Views
  • 6 replies
  • 0 kudos

Resolved! Data all used prematurely

I have just received a message to say my data allowance is all used until January . Given today is my reset day this must be wrong. Did anyone else get this message?

NickP by Level 1: Joiner
  • 1803 Views
  • 4 replies
  • 0 kudos

Resolved! Motorola E5 Play - need to reset the pin without knowing the pin!

Hello I recently bought a Motorola E5 Play for one of my employees and I wasn't there when she set it up and put her own pin number in it. She left quite abruptly and the pin code she gave to my staff to access the phone is incorrect. We've tried res...

KFrize by Level 1: Joiner
  • 1757 Views
  • 3 replies
  • 0 kudos

Setting up business account - nightmare

Hi. Just wondering what everyone elses experience of setting up a business account are like. We've been trying to set one up for nearly 2 weeks and no nearer completion. Also after atttempting to deal with customer services tonight we are thinking of...

AngryMum by Level 1: Joiner
  • 2886 Views
  • 7 replies
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Extortionate charges

Just found out that one of my phones that I am using for my young 13 year old boy who is on a 2gb tariff that I have been charged extortionate interest that is just not ethical.I deliberately put him on a low tariff as I didn’t want him using the pho...

Paulc by Level 1: Joiner
  • 3874 Views
  • 10 replies
  • 0 kudos

Digital Evolution Services - Embrace and evolve your tech

Want to change the way your business works? Are you looking to adopt new technology and Cloud solutions but don’t know where to start? We’re here to help. Say hello to our Digital Evolution Services, for managed and premium support from a brand you t...

O2_Business_Digital_Evolution_Services_–_Expert_Premium_Advice_-_2018-11-26_14.38.58.png 550 x 310px.png 550 x 310px_0.png 550 x 310px_1.png
Chris_K by Former Staff
  • 740 Views
  • 0 replies
  • 0 kudos