Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6311 Views
  • 2 replies
  • 1 kudos

Resolved! Data sim

I have a 20gb data sim. Is this capped to that amount so I can’t go over this & will I be notified when i’m nearing this amount?

Tara by Level 1: Joiner
  • 3830 Views
  • 11 replies
  • 0 kudos

02 Business Farce

I've been with 02 personal since BT Cellnet give or take a year or 2 and there's been no issues at all, 3 months ago i decided to try 02 business for a second phone and i'm just finished with it, what should be a straight forward £48 bill with 100gb ...

Lee1 by Level 1: Joiner
  • 5277 Views
  • 24 replies
  • 0 kudos

Resolved! Unlocking iphone

Im a business customer, want unlock phone so as to activate new sim. Says i can only do this on my o2. I have got app, no joy, online,no joy.Any ideas how to unlock narnia.iphone

Resolved! Lost my phone

I've lost my company phone and I'm in india with no phone and no way of contacting the main account holder. How do i block my phone.

Resolved! Unlocking phone after cancelling contract

Hi,I relatively recently (August) cancelled my iPhone 6S contract with O2 Buisness. I have only just come round to reselling the phone, and have realised that I never properly unlocked the phone through O2. Does the contract being terminated mean the...

jmacc14 by Level 1: Joiner
  • 4202 Views
  • 3 replies
  • 0 kudos

Resolved! leaving O2

Hi,I have been with O2 from the very begining but I am now thinking of changing providers. I have been unhappy with O2 for a while but have stayed loyal. I am a business customer using mobile, broadband and iandline and I am not fixed into a contract...

Resolved! Network connectivity keeps dropping

Since the issue with the 3G/4G network was resolved, we've now been experiencing regular issues with the network dropping out on 3 phones on a business account. This is happening on 2 iPhone 6s (No Service), and a new iPhone X (...). It happens at ho...

Graecaro by Level 1: Joiner
  • 4088 Views
  • 6 replies
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Resolved! Data all used prematurely

I have just received a message to say my data allowance is all used until January . Given today is my reset day this must be wrong. Did anyone else get this message?

NickP by Level 1: Joiner
  • 1756 Views
  • 4 replies
  • 0 kudos

Resolved! Motorola E5 Play - need to reset the pin without knowing the pin!

Hello I recently bought a Motorola E5 Play for one of my employees and I wasn't there when she set it up and put her own pin number in it. She left quite abruptly and the pin code she gave to my staff to access the phone is incorrect. We've tried res...

KFrize by Level 1: Joiner
  • 1697 Views
  • 3 replies
  • 0 kudos