Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
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  • 2 replies
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Aerial Direct

Since forever we have had a business contract with O2. Somehow, at some point we have ended up with Aerial Direct. We pay a fortune every month for 2 sim only phones - anything from £80-100. We don’t even know how we have ended up with them and now w...

Joanne2 by Level 1: Joiner
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  • 13 replies
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Resolved! Personal to Business Account Retaining Number Online

Because of Avios Point benefits of Creating a New Business Account online I would like to find a way of transferring my Personal O2 number to my new Business Account.I contacted online support, and they told me that the only way to do this was via a ...

How do you boost your productivity?

Hi everyone, Although quality is generally more important than quantity, it's easy to get overwhelmed by the amount of tasks to do, or let your mind drift and end up wondering where most of the day went. You can find online a lot of tips and tricks t...

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EmilieT by Former Staff
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Remote working: pros and cons

Hi everyone, On the O2 Business blog, I found a very interesting article about remote working and some of the benefits, as well as challenges, that it brings. Being at work doesn’t have to mean being in the office any more. Work is something we do, n...

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EmilieT by Former Staff
  • 5268 Views
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Resolved! Telserve

I’ve seen a lot of comments about Telserve on here and after falling for their tricks, can anyone tell me if I have a cooling off period please?

Dawn by Level 1: Joiner
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Resolved! Accounts

Can ANYONE tell me how I can get an answer from O2? Their chat line seems to be permanently waiting for an agent, their complaints line keeps me waiting interminably and I can't find the information I want on line - I get empty screens when I try to ...

Resolved! Call Merge on iphone X stopped working

My ability to merge calls on my iphone X (IOS 12.1.2) seems to have stopped working. It used to work perfectly however yesterday I was trying to merge two other callers and the call simply kept cutting out. My business partner had no issues using his...

PrismBC by Level 1: Joiner
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Does success at work = happiness?

Hi everyone, With each New Year, most of us take a moment to take a look at where we are, what we've achieved and what we want to achieve. This focus on one's career path is very logical, as we all spend most of our lives at work, but how much promin...

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EmilieT by Former Staff
  • 4393 Views
  • 16 replies
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Resolved! Wifi Calling

Just bought a Google Pixel 3 but can't use it as I don't get a reception at home and it currently doesn't have wifi calling. Does anyone know whether o2 will be introducing wifi calling on this phone in the near future? I have 14 days to return the p...

Nelly by Level 2: Apprentice
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  • 9 replies
  • 0 kudos