Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
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Resolved! O2 Business EU roaming charges

I'm an O2 Business customer and just got around to looking over some past bills. I have travelled to the EU 3 times in the last 18 months and on those occassions I have been charged a huge amount for data roaming. I visited the Balearics and canaries...

gmac123 by Level 1: Joiner
  • 2830 Views
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Resolved! Business Invoices

I need copies of old invoices dating 2017, we have five accounts but only able to log into one accounti have account numbers for the other four.how do i go about getting copies of the invoices

Resolved! J1 Media Ltd charges

I've noticed additional charges in my bill for £4.50 on two occassions but after speaking to O2 customer services (Online chat) - I've been asked to Text 'STOP' to 83463 and Allow up to 24 hours for the messages to stop. This is usually free but can ...

Nath by Level 1: Joiner
  • 2846 Views
  • 2 replies
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Resolved! Delivery

I changed the address of my bill after ordering my upgrade, what will happen to my delivery?

Rosey by Level 1: Joiner
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  • 4 replies
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Existing sim in new phone

Existing O2 iphone 5, just bought a iphone 6 same sim size, swap sim over, iphone 6 just says “searching” instead of O2, any ideas why ?Thought i could just move sim over And new iphone 6 would be ok ?Thanks in advance.

Danny0367 by Level 1: Joiner
  • 3231 Views
  • 7 replies
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I Hope The BoostBox Improves My Signal!!

I have had appalling reception on my Samsung Note 8 phone for the past 2 years when inside the house.I approached O2 and said I wanted to end my Business Contract on the grounds that I was paying for a service but not receiving it.For a week I was gi...

Resolved! Huge Bill

I have been a customer of O2 for years now and always been happy with the service for both my business phone and business iPad My recent bill has come as a shock as you can see from my billing trend. I appreciate I went over my allowance, but I would...

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cmoore_33 by Level 1: Joiner
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  • 3 replies
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