Cancelling my contract and notice period and PAC.

[gazuk2015]

Hi everyone,**

I'm looking for some guidance on leaving O2 as my SIM-only contract is due to end on the 10th of June. I've read the guide on how to cancel, but I'm still a bit confused.

Do I need to give 30 days' notice, or can I simply request my PAC code, which will cancel my contract automatically? Will I receive a final bill later on?

Any advice or personal experiences would be greatly appreciated.

Thanks in advance!

[gmarkj · Accepted solution]

You don't need to give 30 days notice anymore @gazuk2015 

Requesting your PAC does not cancel your contract - you would need to use it for that to happen. Once you PAC has been used you should get a text confirming the date the number will move, and you then get a final bill up to that date.

Do you mean this guide - Guide: Cancelling Your Contract ?

[jonsie]

No notice required

Just use the PAC and this ends the contract

A final bill will be produced so don't cancel any direct debit until the account is zero

Cancel anytime

Guide: How to get your PAC [June 2021 Update] 

Guide: Cancelling Your Contract 

Guide: How to find help & contact O2 

[gazuk2015]

Hi, thanks for information.  My contract runs out on the 10th June, but my current bundle is upto the 5th. When would be the best time, to change things over ?

[pgn]

Any time in the coming week, early June, should be fine, @gazuk2015 - O2 charge a month in advance, so your final bill will refund pro-rata within about 5 weeks, as advised above.

[gazuk2015]

Thanks for all the advice. Much appreciated.