Invoices

SONIC · ‎27-06-2023

Account 1039258025

Could you please tell me how we get a VAT invoice the invoices that are on our account say they are NOT A VAT INVOICE , but vat is showing.

gmarkj · ‎27-06-2023

Hi @SONIC

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on202 or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

madasaf1sh · ‎27-06-2023

@SONIC

If you are a business customer you need to call 8002 and speak to them.

if you are using personal account for business then that is a breach of the T&C's

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎27-06-2023

Yet the likes of Aerial direct sign up personal customers on to business accounts with no redress whatsoever.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Breanna · ‎28-06-2023

Were you able to get in touch with 8002 @SONIC?

O2

Invoices

02 app

Regarding my phone

change address

Refund and close account .

Change name on account