Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6025 Views
  • 2 replies
  • 1 kudos

Resolved! Calls about account renewal

How do I stop 02 calling my mobile and talking about account renewal? Why can’t they email if it is important?

SamuelKay by Level 1: Joiner
  • 790 Views
  • 1 replies
  • 0 kudos

Resolved! My O2 Business broken site

Hi I migrated from Virgin Media business a few months and recently contacted support to give me access to the O2 Business site. But I can't seem to view any bills or do much else. If I click on View my bills, it goes to https://businessonline.o2.co.u...

Personal to Business

Bit of a rant I'm afraid. I have a personal account with O2 with 3 pay monthly numbers on it. I need to transfer 2 of the numbers to a new business account as they will now be used for my business. I thought this would be easy! You can't do it online...

Mikee by Level 1: Joiner
  • 1013 Views
  • 3 replies
  • 0 kudos

Resolved! Phone barred

Hi my phone has been barred I don’t get paid until the coming Friday is it possible to lift the bar until then

Zoe7 by Level 1: Joiner
  • 1870 Views
  • 3 replies
  • 0 kudos

Resolved! Cannot access myO2 business account

Hi all,Been with O2 nearly 10 years and had a business account down in my Mum's name since I was only 14. Now I'm having trouble getting access to my myO2 account as she doesn't remember the email or password attached to it. She's been in-store to as...

megdunn87 by Level 1: Joiner
  • 1299 Views
  • 2 replies
  • 0 kudos

Resolved! Why does 02 business not support connection of my AppleWatch?

02 business does not allow connection of my Apple Watch to the O2 network because I have a business account. If I had a personal account this would be no problem. Therefore it is clear no technical issue is preventing this connectivity. Why is my bus...

PauJ6 by Level 1: Joiner
  • 1289 Views
  • 4 replies
  • 0 kudos

Apple Watch support for business customers

I've just been told that O2 Business does not support the Apple Watch to make calls. Is that the case? If so, when will it offer this basic service. If I change all of my accounts to a consumer contract, I can have it straight away. That is not a pos...

Tarrantula by Level 1: Joiner
  • 5129 Views
  • 10 replies
  • 0 kudos

Resolved! My mobile number xxxxxxxxxxx

I am not using this number anymore can I cut it off please? [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Phil25 by Level 1: Joiner
  • 1004 Views
  • 2 replies
  • 0 kudos

Overcharged

Hello, I have been dealing with one of your resolution experts, but responses have dried up.

Gerry2810 by Level 1: Joiner
  • 809 Views
  • 2 replies
  • 0 kudos