Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 5334 Views
  • 2 replies
  • 1 kudos

Changing from business to sim only tarrif

I changed my tariff from business to sim only in March. I chose to keep my number but the temporary number I used to do this is still active. How do I get rid of the temporary number?

Bu by Level 1: Joiner
  • 766 Views
  • 4 replies
  • 0 kudos

Roaming

Hello, I had to go overseas for a while and since then my sim has not been able to activate on roaming.I am unable to call the UK numbers ( for O2 support) because the roaming on my sim is not active. Calling from Europe is pretty expensive and the C...

mjdes by Level 1: Joiner
  • 588 Views
  • 2 replies
  • 0 kudos

Network

My network has been switched off. How do I live chat with an agent?

Unblocking Phone Lock

I have a Doro 6520 mobile phone. Which program will enable me to override the Screen Lock so I can reaccess my phone's contents? A Screen Lock prompting a "Phone Code" password was set up without my prior consent or knowledge as I discovered when I t...

Flamingo71 by Level 1: Joiner
  • 1808 Views
  • 11 replies
  • 0 kudos

Office 365

We have an Office 365 business standard licence, i wish increase it to 2, how can i do this

Android app is worthless

I am using My O2 app on android and I am not able to even check my basic stats.In the menu, like on the website (where by the way I can see the stats, which I'd like to be able to access through the app too) it sais that O2 is working hard to bring m...

Matt_t by Level 1: Joiner
  • 805 Views
  • 5 replies
  • 1 kudos

Extortionate data bill

Just received a bill of £1500 this month for extra 50gb data used. I have never gone over my 30gb of data (charged at £30) in all the years I’ve had it. It’s a complete shock to me. O2 admitted there was a problem on my phone data for that month and ...

KevinM by Level 1: Joiner
  • 396 Views
  • 1 replies
  • 0 kudos

Almost 200,000 new companies launch during lockdown!

Hey everyone, Whilst the COVID-19 crisis and following lockdown has been a tough time for businesses across the country the situation has not dampened the entrepreneurial spirit of Brits up and down the country. A massive 190,155 companies have start...

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Resolved! WiFi calling problems

Hi, Phone signal where i am based is aweful, so WiFi calling is a must, howerver we are having big problems with it not working properly. I can hear people perfectly but they can't hear me properly, reporting i sound robotic. My wifi internet speed i...