Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6293 Views
  • 2 replies
  • 1 kudos

Split port?

Hi all After having a business contract on Vodafone for several years I recently decided to switch to O2. I ordered a SIM-only O2 contract and received the SIM on Tuesday 20th. I already had my PAC from Vodafone ready so contacted O2 to port the numb...

Yossarian by Level 1: Joiner
  • 941 Views
  • 3 replies
  • 0 kudos

Resolved! Porting phone number from o2 Business to o2 Personal

Hi - had o2 Business for years but few months back bought a phone (from another company) that has an o2 Personal number. Both phones are iPhones if that matters. Am now about to close o2 Business account as no longer have business - and want to move ...

BusiGuy by Level 1: Joiner
  • 4468 Views
  • 12 replies
  • 0 kudos

Resolved! Not receiving calls from Vodafone

Hi guys,since updating my phone to an iPhone 13 and having access to 5g I have been unable to receive calls from the Vodafone network. Has anyone been able to solve this with out some useless comment or link. Just a straightforward answer would be ex...

ASPollitt by Level 1: Joiner
  • 1445 Views
  • 3 replies
  • 0 kudos

How to change O2 partner mid contract

I am hoping someone can help me. We renewed our O2 contract with a Business Partner, but the service we are receiving is non existent! I cannot continue working with them and it is affecting how my users are feeling about O2, when it's not O2, it's t...

Resolved! Text from O2

I’ve received the following text- Your minimum contract term ends on 20**Personal info**.Please contact us for more information. - no mention of ‘who’ or ‘why’ any clues???

Resolved! Volt and O2 Business?

Hi all, I've read as best I can through the Ts&Cs on the Virgin website and also the O2 one, but it doesn't look promising. I've seen some conflicting advice. I have O2 on a business monthly contract, registered to my home address (but in the busines...

Robatwork by Level 1: Joiner
  • 1417 Views
  • 4 replies
  • 0 kudos

Resolved! Calls about account renewal

How do I stop 02 calling my mobile and talking about account renewal? Why can’t they email if it is important?

SamuelKay by Level 1: Joiner
  • 804 Views
  • 1 replies
  • 0 kudos

Resolved! My O2 Business broken site

Hi I migrated from Virgin Media business a few months and recently contacted support to give me access to the O2 Business site. But I can't seem to view any bills or do much else. If I click on View my bills, it goes to https://businessonline.o2.co.u...

Personal to Business

Bit of a rant I'm afraid. I have a personal account with O2 with 3 pay monthly numbers on it. I need to transfer 2 of the numbers to a new business account as they will now be used for my business. I thought this would be easy! You can't do it online...

Mikee by Level 1: Joiner
  • 1043 Views
  • 3 replies
  • 0 kudos

Resolved! Phone barred

Hi my phone has been barred I don’t get paid until the coming Friday is it possible to lift the bar until then

Zoe7 by Level 1: Joiner
  • 1921 Views
  • 3 replies
  • 0 kudos