Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 2 replies
  • 1 kudos

Resolved! Your account is inactive

Hello everybody,So I’m desperately trying to get help. I’ve been chatting with O2 for weeks, called several times and I still can’t get it fixed. So the problem is there are two email addresses on my account. The one is just for invoice emails only a...

Resolved! Issue with being cut off!!

Been cut off AGAIN!! My bill is not due until the beginning of October and have been cut off and I cannot call O2 to get a response. Live chat is NEVER working so i literally have no way of contact anyone!!

EwaCas by Level 1: Joiner
  • 6 replies
  • 0 kudos

Resolved! o2 alerts

Hi ya! Just the question,how can I switch it off my o2 alerts?Since couple days ago did changed something because when I get some mms,I always get the o2 alert messages as well.Didn't happened before.You know why?

Gabor by Level 1: Joiner
  • 2 replies
  • 0 kudos

Retail vs Online experience

Hi everyone, The internet makes almost everything accessible now, and you can get what you need delivered to your door, at a convenient time, wherever you live: as a result, it's a challenge for stores nowadays to find ways to stay relevant. A recent...

EmilieT by Former Staff
  • 16 replies
  • 0 kudos


We currently have 5 mobile phone with 02 and we recently received our monthly bill. For one of our phones there is a large 15gb idata usage for which we have been charged £273.32. I have contacted 02 customer services but they have been unable to she...

PolCon by Level 1: Joiner
  • 7 replies
  • 0 kudos

Re: signal issue

Hi, I'm really hoping that someone on here can help. I have an iphone 7, for which I'm now out of contract on 02. I recently moved to Cuckfield and now have no signal or 1 bar, I had fibre installed hoping that I would just be able to make WIFI calls...

Resolved! Change suppliers

I have a personal mobile on 3 contract expire OctoberI get 25% off as a customer 02 working for FirstPortCan I trade in and switch like for like contract and uodate handset ?

Pete by Level 1: Joiner
  • 3 replies
  • 0 kudos

Do you believe in happy work places?

Hi everyone, Earlier this year, O2 took part in the Northumbria Water Group Innovation Festival. This unique event aims to identify innovative and creative solutions for a range of societal and environmental issues. Over a 5 days Design Sprint, the p...

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EmilieT by Former Staff
  • 23 replies
  • 0 kudos

Resolved! Inclusive travel zone data cap

I have the inclusive travel zone bolt on with my SIM only deal at no cost, but after arriving in the USA my data has stopped after using only 50Mb and I have received a text saying I have reached my limit and I need to increase my monthly limit to £1...

Martin by Level 1: Joiner
  • 11 replies
  • 0 kudos