iPhone XS max - poor signal
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on โ30-10-2018 15:37
I just changed from an iphone 6+ to an XS max and my 4g signal at home has dropped from a reliable 2/3 bars to at best 1 bar of 4g, sometimes only 1 bar of 3g, sometimes no data at all ("E")
My carrier settings are O2 33.0. Is this correct?
Thanks ๐
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โ30-10-2018 15:43 - edited โ30-10-2018 15:43
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โ30-10-2018 15:43 - edited โ30-10-2018 15:43
I've read a few similar reports so might be an idea to contact Apple for them to run a diagnostic check on the phone, but also check here for any signal issues in your area http://status.o2.co.uk/
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on โ30-10-2018 17:42
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on โ30-10-2018 17:42
Another help thread here
https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088
Veritas Numquam Perit
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on โ30-10-2018 21:11
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on โ30-10-2018 21:11
There is a bug fix in iOS 12.1 for poor network connectivity, which is available now, so try updating phone software first.
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on โ31-10-2018 11:56
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on โ31-10-2018 11:56
Thanks for all the replies, ios 12.1 hasnt improved it ๐
Juystto be clear, it's not wifi, it's mobile data signal that is the problem
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on โ31-10-2018 12:17
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on โ31-10-2018 12:17
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on โ02-11-2018 10:33
Hi @BaronVonTeuchtr, let us know if you found out anything new form Apple at all, it'll be interesting to know how you get on with this
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on โ03-11-2018 21:31
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on โ03-11-2018 21:31
![slight_smile slight_smile](/html/@86490D440D0190FE6D301D335D2A66D8/images/smilies/011.png)
Iโve seen other users with same issue and inline videos about iOS 12.1.1 to fix this soon...
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on โ03-11-2018 23:10
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on โ03-11-2018 23:10
![wink wink](/html/@0298759A4703928FCB017542757CF0DA/images/smilies/013.png)
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on โ03-11-2018 23:39
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on โ03-11-2018 23:39
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