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Spam emails

Anonymous
Not applicable

Just a quick warning. I had an email supposedly from O2, saying 'thanks for staying with O2 your bill is ready to view £445.93 !! with a link to view my bill. It used my name and everything and looked almost genuine. It would be very easy for someone to go to 'view my bill' in pure panic (my bills are normally about £10!)

 

I make a rule of never following links and, if in doubt, go into the company cocerned's own website or phone.

 

Plaese watch out for this scam

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Martin-O2
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Sorry @jonsie I get at least 2 a week atm unamused

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Message 11 of 16
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MI5
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But jonsie IS special tho wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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adamtemp64
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most companies actively act on phishing reports amazons here https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201909130

 

and of couse action frauds reporting page http://www.actionfraud.police.uk/asov

 

the more reports they get they can close the scammers down

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Message 13 of 16
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Martin-O2
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Very useful links, thanks for sharing @adamtemp64

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


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Message 14 of 16
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Anonymous
Not applicable

I find amazon ones too 

Message 15 of 16
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MercedesS
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Hello @Anonymous,

if you could please come back and help us with more information... If not, as they said, please report it! 

 

From The blue, a nice article to read: 

Phishing alert - updated April 2017

  • Scam uses ‘large bill’ to scare people into clicking link
  • When clicked, the link will download suspected malware to your computer

We often give advice on phishing scams – a form of fraud which impersonates a company in order to steal sensitive information such as login details [...] 

 

How can I spot it?
The most obvious and consistent difference is if the email is addressed differently to how we usually address you. Most phishing attempts (email or text) will have a rogue link that may look genuine but isn’t.  The best way to check is by hovering your mouse cursor over it and reading what it says at the bottom of the screen. If it’s any different to http://www.o2.co.uk/myo2  – don’t click it.

 

[read all article here: Phishing alert - updated April 2017

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Message 16 of 16
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