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on 13-08-2017 22:05 - last edited on 21-08-2017 13:08 by MercedesS
Hi - ive been told that an i phone on a 2 year contract is still under warranty for the duration of the contrct - carphone warehouse told me not so....
Can anyone clarify this?
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13-08-2017 22:09 - edited 13-08-2017 22:11
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13-08-2017 22:09 - edited 13-08-2017 22:11
iPhone warranty is 12 months only.
https://www.apple.com/uk/legal/warranty/products/uk-ireland-universal-warranty.html
https://support.apple.com/en-gb/iphone/repair/service
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13-08-2017 22:09 - edited 13-08-2017 22:11
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13-08-2017 22:09 - edited 13-08-2017 22:11
iPhone warranty is 12 months only.
https://www.apple.com/uk/legal/warranty/products/uk-ireland-universal-warranty.html
https://support.apple.com/en-gb/iphone/repair/service
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on 13-08-2017 22:13
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on 13-08-2017 22:13
How long have you had the phone and do you have a problem with it?

on 13-08-2017 23:18
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on 13-08-2017 23:18
The retailer has a 24 month warranty I believe but that could be wrong. Apple only have a 12 month warranty
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on 21-08-2017 13:08
Hello @Anonymous
We can confirm that O2 iPhones come with a one year warranty and if a fault occurs during the warranty period, both O2 and Apple can arrange a repair and if necessary, a replacement. Outside of this warranty period however, any repairs or replacements would be chargeable.
We hope it helps
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on 23-08-2017 13:20
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on 23-08-2017 13:20

