Spam emails

Anonymous · ‎21-08-2017

Just a quick warning. I had an email supposedly from O2, saying 'thanks for staying with O2 your bill is ready to view £445.93 !! with a link to view my bill. It used my name and everything and looked almost genuine. It would be very easy for someone to go to 'view my bill' in pure panic (my bills are normally about £10!)

I make a rule of never following links and, if in doubt, go into the company cocerned's own website or phone.

Plaese watch out for this scam

Anonymous · ‎21-08-2017

Thanks for the heads up @Anonymous double check your myo2 to check that there isn't any outstanding amounts though. @MercedesS @Marjo @Martin-O2 potential scam

Martin-O2 · ‎21-08-2017

Thanks for the mention @Anonymous and thanks to @Anonymous for taking the time to report this. I'll pass this on but I may need a bit more info. If I do I'll drop you a private message @Anonymous.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Anonymous · ‎21-08-2017

Don't worry! first thing I did - still about the £10.00 mark

Thanks

Anonymous · ‎21-08-2017

Glad to hear that @Anonymous & welcome to the forum

jonsie · ‎21-08-2017

Thanks for the heads up @Anonymous's 😀

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

adamtemp64 · ‎21-08-2017

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Broadband... forward the phishing email to the address in the link

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎21-08-2017

This kind of scam does the rounds every now and then.
My Apple account is another one I get targeted over along with bank accounts that I don't even own !

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎22-08-2017

I get similar emails pretending to be from amazon regarding a £400 order that I've not made. Obviously never click the link and when I login to my account it's fine.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

jonsie · ‎22-08-2017

Oh no, I thought I was special getting those from Amazon...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Spam emails

Delivery

Transfer sim to new phone

voicemail notification

Apple Watch with cellular and iPhone upgrades

Data Plan