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PDF bill won't download on iPad

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wearethmods
Level 2: Apprentice
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on ‎15-01-2014 13:57

on ‎15-01-2014 13:57

I went to view my bill and it sent me to the App Store to get adobe reader. Fine. But now I have adobe it just keeps opening the App Store and not Adobe reader. So how do I view my bill?
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MI5
Level 94: Supreme
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on ‎15-01-2014 14:01

on ‎15-01-2014 14:01

Wait for the app to install then reboot and try again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎15-01-2014 14:01

on ‎15-01-2014 14:01

Wait for the app to install then reboot and try again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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adamtemp64
Level 66: Unequalled
In response to MI5
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on ‎15-01-2014 14:06

on ‎15-01-2014 14:06

Wery strange pdf's open in ibooks for me or safair I do not have acrobat reader installed on my ipad.

 

I cannot check the my-o2 as I am a business customer

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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In response to adamtemp64

‎15-01-2014 14:18 - edited ‎15-01-2014 14:24

‎15-01-2014 14:18 - edited ‎15-01-2014 14:24

I'm using my ipad now and just checked my bill downloads as a PDF no problem it will open in safari or I can save to iBooks I don't have adobe either I'm running iOS 7
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gemz4the1
Level 23: Casual Specs
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on ‎15-01-2014 20:50

on ‎15-01-2014 20:50

You could try rebooting your phone or deleting then reinstalling the adobe app.

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Anonymous
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on ‎16-01-2014 20:23

on ‎16-01-2014 20:23

That won't work, OP is using an iPad! wink
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