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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9094 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382285 Views
  • 4 replies
  • 0 kudos

Resolved! Charged for emoticons

Is it true that O2 are now charging MMS fees for using emoticons in texts?

Anonymous by Not applicable
  • 34322 Views
  • 28 replies
  • 0 kudos

Resolved! Transferring txt messages from experia S to Iphone 5

Is it possible to transfer txts from my Sony Experia S to my new Iphone 5. Only new phone has active sim card as iv`e just done sim swap. Pleas help as txts on old phone are very precious

Anonymous by Not applicable
  • 5060 Views
  • 8 replies
  • 0 kudos

Resolved! Voicemail

I'm arrived in Qatar and just realised I haven't switched my voicemail off. 1760 won't work out here. Is there someone from O2 who can do this for me. Thanks

Anonymous by Not applicable
  • 5957 Views
  • 12 replies
  • 0 kudos

Resolved! Non-Official Apple Products

We have all seen in the news at least one article about an electrical shock or other damage caused by non-official products being used with Apple devices. However I am confused as to whether it is the USB cable, the plug, or both that can be dangerou...

gemz4the1 by Level 23: Casual Specs
  • 3859 Views
  • 21 replies
  • 0 kudos

Getting new sim for iPad air

It took one chat session phone call and finally going in through Apple website to finally get a data sim for iPad.!!!Why do the staff not know they do a nano sim? It took over 2 weeks . 1st one lost in post? 2nd not right size .Surely staff must have...

Anonymous by Not applicable
  • 3353 Views
  • 6 replies
  • 0 kudos

Changing iCloud Back Up Email Address

I remember a few years ago I was told in the Apple store that I had to have an iCloud email address in order to back up certain things from my iPhone. However as the years have gone by I have now been told that an iCloud email address is no longer re...

gemz4the1 by Level 23: Casual Specs
  • 4229 Views
  • 3 replies
  • 0 kudos

Resolved! What Is The Best Way To Back Up & Restore iPhone?

There are 2 options to back up the iPhone:1) iCloud2) On the computer There are also 2 ways to restore an iPhone:1) From the back up on the computer or the back up on iCloud2) Set up as a new iPhone Apart from iCloud backing up less, are there any ot...

gemz4the1 by Level 23: Casual Specs
  • 8480 Views
  • 11 replies
  • 0 kudos

Resolved! Iphone 5 - Imessage & SMS problem

I have an iphone 5 (ios 7.0.4). I have imessage set up with "Send as SMS" switched on. However, when I try to send a text to my sister who has an iphone 4s but always has imessage switched off it will not revert to green to send it as an SMS. It will...

Anonymous by Not applicable
  • 9458 Views
  • 5 replies
  • 0 kudos

Resolved! Iphone 5 claim on insurance

I've seen this story a lot on the threads but I want to see if it's happened to anyone recently with an iphone 5? I rung 2 Saturdays ago to O2 to claim on my insurance as the lock button stopped working completely. They said they would pick it up las...

Anonymous by Not applicable
  • 5854 Views
  • 30 replies
  • 0 kudos